About GenScript Founded in 2002 in New Jersey, GenScript Biotech Corporation accelerates innovation in biotech and healthcare by providing researchers and companies with the building blocks needed to develop groundbreaking treatments and products. Guided by its
POSITION SUMMARY: ・This position will be part of Pfizer ES Global Biopharmaceuticals Group (1) and will be responsible for oversight of CMOs that supply products. ・This position is responsible for managing business relations, operations and performance
At Dow, we believe in putting people first and we’re passionate about delivering integrity, respect and safety to our customers, our employees and the planet. Our people are at the heart of our solutions. They reflect
Work ScheduleStandard (Mon-Fri) Environmental ConditionsOffice Job Description The Japan Commercial Operations Manager is responsible for leading the regional Global Commercial Operations (GCO-R) team to ensure operational excellence, strong customer and stakeholder support, and effective execution of bookings,
Work ScheduleStandard (Mon-Fri) Environmental ConditionsOffice Job DescriptionPreferred locations: Japan/Singapore/India The Technical Sales Specialist (TSS) is a key commercial role within the Chromatography and Mass Spectrometry Division (CMD) of Thermo Fisher Scientific. This is a technology focused
Appealing Points A rare combined role overseeing both finance and accounting and IT management, reporting directly to the General Manager (Representative Director) Work closely with the parent company headquarters and overseas IT teams, handling SAP (H4) and
Work ScheduleStandard (Mon-Fri) Environmental ConditionsAdherence to all Good Manufacturing Practices (GMP) Safety Standards, Office Job Description 【役割定義】 Supervisorは、自チームのサービス運営責任者であり、FSE(Field Service Engineer)の日々の活動を管理監督し、案件進捗、品質、収益、KPI、人材育成を日々の運営の中で実現する責任を持ちます。 【主な責任】 自チームのT&M Revenue、関連売上、KPI達成 日々の案件進捗、優先順位、要員配置、停滞案件の管理 FSEからの技術・顧客・業務エスカレーションの一次窓口 FSEによる作業品質、報告品質、顧客説明、案件クローズの管理監督 作業ログ、作業日報、サービスマネジメントプラットフォームの入力。サービスチケット更新管理、顧客満足アンケート案内、見積機会創出の運用および品質管理 繰り返し訪問、部品不足、日程遅延、品質不具合の予防と是正 FSEへの技術指導、同行支援、新規入社者に対するトレーニング、チーム年間トレーニングの計画実行 Team全体のSkill Map管理 Service Sales (保守契約)チームとの連携 Salesチームとの連携 問題案件、人員課題、対予算ギャップのManagerへの報告と改善提案 必要時の限定的なField Engineering支援