Citi Japan is hiring a Vice President, Customer Service Manager to lead the customer service team within Fixed Income Settlements Operations, Markets Operations in Japan - the function that serves as the primary point of contact between Citi and Japan institutional
Customer Service Manager Budged: 12M approx + bonus + allowance Replacement Reporting to SCM director Location: Tokyo Working style: Need to go to HQ in Hamamatshu-cho/ warehouse in Heiwajima 2-3 times in a week Team size: 30 members approx.
Job Description : Hiring Manager did not provide the full Job description, TE Team kindly collect the description in the kick off meeting. Assistant Manager - Customer Service Important This job profile description must be reviewed and updated whilst creating
Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every
Job Description: Business Overview The FinTech Group Company provides a wide range of fintech (financial) services, including various payment services such as Rakuten Card, point programs, internet banking services, securities trading services, and insurance services. Rakutens strength lies in providing various
Job Description: Job Description: Business Overview The FinTech Group Company provides various fintech (financial) services, including payment services such as Rakuten Card, point programs, internet banking services, securities trading services, and insurance services. Rakutens strength lies in providing a wide range
Job Description: Designs, develops and manages activities for a specific product or group of products from product definition and planning through production, release, and end of life. Serves as the central resource with design, process, manufacturing,
Job Description: Business Overview The FinTech Group Company provides a wide range of fintech (financial) services, including various payment services such as Rakuten Card, point programs, internet banking services, securities trading services, and insurance services. Rakutens strength lies in providing various
BandLevel 4 Job Description SummaryRole Summary The In-Country Japan H2R Services Manager is accountable for leading Japan H2R service delivery across employee lifecycle administration, workforce data management, employee documentation, payroll-impacting upstream processes, service excellence, vendor governance, compliance, operational controls, and
Company Description LinkedIn is the worlds largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain
【職務概要 (Job Summary)】 Red Hat のコンサルティングサービスチームにおいて、企業のDXをリードし、サービスビジネスの成長を牽引するコンサルティングサービスマネージャーを募集します。 本ポジションでは、Red Hat製品を中核に、クラウドネイティブアーキテクチャ、アプリケーションモダナイゼーション、アジャイル、AIなどの先進テクノロジーを横断的に扱い、顧客の事業課題に対して具体的な変革アプローチを提案・推進します。顧客の成功を最優先に据えつつ、サービスビジネス機会の最大化を両立させることが最大のミッションです。 Project Manager と連携して主要顧客との信頼関係を構築・管理し、プロジェクトスコープの策定から進捗管理、契約遵守、期待値調整までを主導。同時に、営業チームと連携して新規ビジネスチャンスを特定し、収益拡大に向けたアカウント戦略を策定します。プリセールスのクオリフィケーションからクロージングまでを牽引し、リソースを最適に管理して売上・収益・マージン目標を達成していただきます。 さらに、10〜15名規模のコンサルタントチームのマネジメント（1 on 1、エスカレーション対応、パフォーマンス・能力開発、チーム調整）を担います。チームの能力開発ニーズを把握し、技術的基礎知識およびプロジェクト／スコープマネジメントの専門知識を活かして、組織全体のレベルアップを推進してください。 【本ポジションの最大の魅力：コンサルティング事業の「ビジネスオーナー」へ】 本ポジションは、単なるプロジェクトのデリバリー管理にとどまりません。 戦略立案から案件獲得（プリセールス）、デリバリーの統括、そしてビジネスマネジメント（収益管理）まで、ひとつのビジネスの全プロセスを一気通貫で牽引する「ビジネスオーナー」としての圧倒的な裁量を持てるポジションです。 事業経営の視点を持ちながら最前線で采配を振るうことで、以下の「4つのダイナミックな成長」を実感していただけます。 1. 顧客の成功 (Customer Success): 先進テクノロジーを駆使し、顧客企業のDXとビジネス変革を真に実現する 2. チームの成長 (Team Growth): 10〜15名のプロフェッショナルを育成し、最高のアウトプットを出す組織を創り上げる 3. Red Hatのビジネスの成長 (Business Growth): 自身の戦略と実行力で、担当テリトリーの売上・収益・マージンを拡大させる 4. 自身の成長 (Personal Growth):
We are looking for a highly organized and customer-focused Customer Experience Specialist to support import air shipments for apparel retail key account. This role is responsible for managing daily logistics operations, ensuring data accuracy, coordinating with internal and
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Job Description: Business Overview As a member of the Rakuten Group FinTech Group Company, Rakuten Payment aims to realize a cashless society by developing businesses centered on payment and marketing services. Through its main services such as Rakuten