Reports to: Sr. Customer Service Manager About the Role We are seeking an experienced and results-driven Customer Service Manager to lead our Customer Service and Order Management team. In this role, you will drive solution-oriented decision-making, collaborate closely with cross-functional partners, and ensure orders
Reports to: Sr. Customer Service Manager About the Role We are seeking an experienced and results-driven Customer Service Manager to lead our Customer Service and Order Management team. In this role, you will drive solution-oriented decision-making, collaborate closely with cross-functional partners, and ensure orders
Visit.org is looking for a passionate and ambitious Customer Success Manager based in Japan to join our remote team. The Customer Success Manager will own a client portfolio, acting as the main point of contact and advocate for our corporate
JOB SUMMARY Serves as the property Manager on Duty and oversees all property operations, ensuring that the highest levels of hospitality and service are provided. Represents property management in resolving any guest related situation. Manages the flow of
At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run
Be the one building AI-powered experiences where they matter most. At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations deliver more personalized
Company Description It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global
Role Purpose To lead and direct service delivery Payments and Cross border Remittances operations for JPY. The jobholder must understand the life cycle of all transactions through out Zengin, BOJnet, SWIFT etc. Failure of one of these
At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your
Purpose & Overall Relevance for the Organization: Strengthen skill of consumer response and leverage global tools, best practices, and Voice of Consumer (VOC) feedback to improve relationship with consumers and brand image, quality of products and
At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your
日本発のトレンドマイクロは、「デジタルインフォメーションを安全に交換できる世界の実現」をビジョンとし、創業から35年以上、サイバーセキュリティのグローバルリーダーとして50万社を超える法人組織と個人のセキュリティ環境を保護しています。 We deliver three service lines in Japan — Incident Response (IR), Purple Teaming, and Red Teaming. Were looking for a leader to bring new global services into the Japan market, support client proposals and sales, and drive
Job Description: Business Overview Rakuten Groups mission is To empower people and society through innovation. Within this mission, Rakuten Travel stands as one of Japans largest accommodation booking sites, offering diverse and appealing services that cater to
アマゾンウェブサービス（AWS）では、Engagement Managerという職種を募集しています。Engagement Managerの役割は、お客様のビジネス目標実現を最優先と捉えた上で、お客様をご支援するProfessional Servicesのプロジェクト運営および各ステークホルダー間の調整を軸に活動するものです。また社会的にインパクトのあるサービスや製品を、お客様と共に創り上げて行くに当たっては、様々な曖昧性やリスクが待ち受けています。そのような先が見えないチャレンジを一緒に打開して行けるようなリーダーを我々は求めています。 そのようなリーダーに求められるのは、大規模プロジェクトやお客様の重要施策支援において、多岐に渡るステークホルダーの方々と関係を築きながらお客様の期待に応えるご支援をして来た経験や、システムの企画から導入、運用保守、次期システム更改に至るまでのライフサイクルに関する幅広い知識です。IT業界の中で様々な経験を積まれた方にとっては、より高い視座からお客様やパートナー企業と戦略的に協業するステップアップのキャリアを得るチャンスになります。 総合的なスキルと経験を求められる職種ではありますが、特に以下のようなメンタルモデルを発揮できる人材にご応募いただけることを期待しています。 - 曖昧な状況に対して会話のベースラインを設定し、かつその根拠をロジカルに相手に説明出来ること - お客様のビジネス目標を理解し、それに向けてプロアクティブな活動が出来てること、また工夫しようとするマインドがあること - 眼の前の課題を解決するだけでなく、横断的な活動に視座を上げて効果を最大化しようとするマインドがあること - 対立するステークホルダーに対して、相手の優先事項や背景を汲んでリスペクトを持ったコミュニケーションが出来ること Key job responsibilities Engagement Managerは、お客様の成功を推進するための戦略的かつ実行的な業務にフォーカスした支援をご提供します。業界の専門家としての深い知見とプロジェクト推進者としての実行力を融合させ、お客様のビジネス変革をリードします。 ビジネス目標の理解：お客様の業界特性を踏まえて、短期的・長期的な目標をヒアリングし、プロジェクトの方向性を設定します。 カスタマイズ戦略立案：業界の規制、競合環境、技術トレンドを考慮し、ソリューションを設計します。 ROIの明確化：測定可能な指標をお客様と合意して設定し、プロジェクトの投資対効果を明確にします。 #aws-jp-proserv-ap #AWSJapan A day in the life https://aws.amazon.com/jp/careers/teams/professionalservices/employee9/ Basic Qualifications- 複数のワークストリームが含まれる大規模なプロジェクトでプロジェクト全体を管理およびリードした経験 - 自身一人の力ではなく社内外の多様なチームにビジョンを示しエンゲージし、目標達成のために協働した経験 - アジャイル開発の基本知識があり、自ら実践はしてなくとも適用時の難しさを理解していること - 課題の設定、仮説化、検証、提言といったコンサルタントとしてのマインドを持っていること -
Overview: The Client Service team connects Guidepoint’s clients with subject-matter experts to better inform their business decisions. They take the time to understand each client’s specific research needs and deliver the experts closest to the topic, often
Company Description It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do
General Purpose - Management and overall responsibility of HYTORC Office Administration and operations, to control and oversee the overall administration operations. Main Duties: Organize the office operations and procedures – correspondence is controlled filing systems designed
Company Overview KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. No laptop, smartphone, wearable device, voice-controlled gadget, flexible screen,
Company Overview KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. No laptop, smartphone, wearable device, voice-controlled gadget, flexible screen,
Company Overview KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. No laptop, smartphone, wearable device, voice-controlled gadget, flexible screen,