Job Description Context The Customer Support (CS) organization is responsible for the installations, qualification, repair and maintenance of the ASML systems at customer sites and is responsible for the necessary transfer of know-how to the customer.
Introduction to the job Support YieldStar metrology process development and performance improvement for Micron. Role and responsibilities Understand customer needs, create clear problem description with customer and deliver solutions in an efficient manner Lead escalations as customer
Key Responsibilities: Performs all standard service activities through Tier0 & Tier I with assistance. Able to perform routine preventative maintenance within established timeframes. Responds to fab issues by communicating with other engineers. Verifies operational quality of system
Key Responsibilities: Performs all standard service activities through Tier I unassisted. Performs standard Tier II with assistance. Able to perform routine preventative maintenance within established timeframes. Completes quality repairs. Responds to fab issues by communicating with
Introduction to the job Application engineer supports customers process development and help performance improvement via application products / knowledge Role and responsibilities Process development support, and implement application functions Be able to understand customer needs, align clear
Key Responsibilities: Performs all standard service activities through Tier I with assistance. Able to perform routine preventative maintenance within established timeframes. Responds to fab issues by communicating with other engineers. Verifies operational quality of system equipment with
