Job Description Thermo Fisher Scientific Inc. (NYSE: TMO) is the world leader in serving science, with annual revenue over $40 billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer. Whether
•Position Purpose •Develop and deliver strategies to give our company customer facing teams a competitive edge with personalized engagement as well as data-driven insights using advanced commercial processes, systems and tools •Key Responsibility Areas •Establish the strategic
Service Department Vestas Asia Pacific provides both sales and service of wind power plants in Australia, New Zealand, India, China, Japan, Korea, Taiwan, Philippines and the emerging markets in North South East Asia (NSEA). In the
As a Customer Delivery Manager Senior Principal Program Manager, you will be the single threaded owner collaborating with cross-functional stakeholders to align customer priorities and driving end-to-end execution of complex region delivery projects. The ideal candidate will be
Company Description Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by
UX Interaction Designer Do you enjoy being part of a successful UX team? Are you a UX Design Engineer looking for a new opportunity? Join our User Experience Team! Our Oilfield Services (OFS) business provides intelligent connected
Datadog is scaling our Customer Success team as our product gains more traction in the market. We’re looking for a Manager of Customer Success to hire, coach, and manage a team of Customer Success Associates (CSA’s). Your team is
TokyoTech Co., Ltd. is hiring a Customer Service Representative to assist customers with inquiries and provide exceptional service. Roles and Responsibilities: Respond to customer inquiries via phone, email, or chat. Provide information about products/services and resolve customer issues. Escalate complex
Company Description Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by
Work Your Magic with us! Ready to explore, break barriers, and discover more? We know you’ve got big plans – so do we! Our colleagues across the globe love innovating with science and technology to enrich
About The Team Our Customer Success team at OpenAI is dedicated to partnering with our customers and their people to embrace AI through the adoption of ChatGPT Enterprise. OpenAIs customers represent a range of diverse backgrounds and maturity, from
Minimum qualifications: Bachelors degree or equivalent practical experience. 2 years of experience in account management, sales, or marketing. Experience developing and pitching solutions through various channels (i.e., over the telephone, email, in-person meetings) to prospects. Ability
#LI-KO1 As an Enterprise Customer Success Manager, you will proactively drive new product attachment and effective strong relationships across our largest and most strategic customers. You’ll advocate for the customer internally and focus on a positive customer experience. Interactions are rooted
Job Description Summary: We offer cutting-edge research services and deliver valuable data acquired from experiments conducted in our pioneering laboratory in Showajima, Ota-ku, Tokyo! Our experiments cater to the needs of prestigious pharmaceutical companies, esteemed research
Job Description サーモフィッシャーサイエンティフィック インコーポレイテッドについて 米国マサチューセッツ州ウォルサムに本社を置き、世界中に125,000人の従業員を擁しています。総売上高は440億ドル、研究開発費は15億ドルに及び、Thermo Scientific、Applied Biosystems、Invitrogen、Fisher Scientific、Unity Lab Services、Patheon、PPDブランドは、世界のさまざまな分野の基礎・応用研修、製品開発、品質管理・保証、安全保障から医療、製薬・バイオ医薬に至るお客様に広く浸透しています。 主な職務内容： 製品厚み測定機器のオンサイトサービス業務：顧客先での製品据付およびトレーニングの実施 ・プラスチック成型製造・研究開発分野において、Thermo Scientificの測定・検査・制御装置の顧客先での据付、正しくかつ安全な操作と保守の顧客トレーニングの実施 ・定期メンテナンス、保守管理、機器の修理、および顧客への継続的なトレーニングと技術サポートの実施 ・作業手順書および顧客の要件に沿った、訪問レポートの作成 プロフェッショナルエンジニアとしての役割： 社内外での専門家、トレーナー ・国内およびアジアパシフィック地域、グローバルの同僚エンジニアが抱える、製品の問題解決に協力 ・グローバルチームの一員として、技術的な問題に関する社内協議に参加、難解な問題の迅速かつ効率的な解決に対処 ・品質と信頼性の向上の推進のサポート、製品の品質管理にフィードバックを提供。顧客先での経験に基づいた、新製品開発に関するフィードバック・提案を提供 製品知識の提供：販売・納入した製品の長期的な運用に関するアドバイザー的役割 ・顧客のフォローアップのスケジューリングを調整し、トラブルフリーな運用に向けたメンテナンスの提案 ・営業部門の見積に必要な技術情報収集のサポート ・品質管理・製品開発チームと連携した、製品の改善提案 ・顧客先での機器の最適化によるパフォーマンスの向上を提案 ・顧客のニーズを満たし、製品が市場で評価を得られるよう、営業チームやマーケティングチームと緊密に連携 製品管理と改善 ・顧客からの製品のパフォーマンス・品質への評価を社内関係部門にフィードバック、持続的な改善を図る アフターマーケットビジネス ・アフターマーケット部門と協力し、既存顧客にスペアパーツ・機器のアップグレード・製品サポート契約などのアフターフォローの提案と実行 要件/資格： ・電気・機械、またはメカトロニクス工学に関する知識 ・プラスチック成型関連の業務経験があれば尚可 ・ビジネスレベルの英語（メールの読み書きなど） スキルと特性 ・Microsoft
Looking for a Sales Representative for a Global Machinery Company. Looking for individuals with relevant B2B sales experience and are passionate about sales, customer success and making a positive impact. Client Details Out client is a Global
Company is an internationally recognized SCM vendor originally from the US. They are continously growing in Japan and globally, with excellent market share and a brand image that goes back over 20 years in the SCM
A fintech company in Tokyo with rapid growth. Responsibilities * Develop a roadmap to realize your product vision * Project planning and clarification of priorities * Progress management and facilitation of the entire development project *
The Support Engineer is responsible for supporting industrial clients remotely through phone, email, web channels; or on-site when necessary. You will become an expert on companys powerful edge-to-cloud Data Management system for industrial operations, serving clients
About the Role: Position Summary We are looking for candidates with a passion for technology and financial markets, who have strong problem-solving skills and a talent for communication. Our platforms provide the industry-leading services for OTC
