Job Description When you’re part of the team at Thermo Fisher Scientific, you’ll do important work. And you’ll have the opportunity for continual growth and learning in a culture that empowers your development. With revenues of
Kraken Technologies is a company within Octopus Energy Group who are licensing the Kraken software platform and operating model to clients. Current clients are both the Octopus Energy Retail businesses around the world as well as
Why this job matters In this role you manage a set of accounts by creating success plans and executing against them putting the customer first. They regularly check-in with the customer, understand the customers industry, business, and goals. They
About KnowBe4 KnowBe4, the provider of the worlds largest security awareness training and simulated phishing platform, is used by tens of thousands of organizations around the globe. KnowBe4 enables organizations to manage the ongoing problem of
General Summary This position serves as a key member of Direct to Patient/Consumer digital transformation project to drive loyalty among our existing ACUVUE® users and potential users who needs VC as part of critical business model innovation.
Datadog is scaling our Customer Success team as our product gains more traction in the market. We’re looking for a Manager of Customer Success to hire, coach, and manage a team of Customer Success Associates (CSA’s). Your team is
Summary Posted: May 27, 2024 Weekly Hours: 37.5 Role Number: 200540120 In the Senior Customer Service team, we are driven by our customers and employees. The team represents Apple as the company’s highest escalation point with the ultimate
#LI-KO1 As an Enterprise Customer Success Manager, you will proactively drive new product attachment and effective strong relationships across our largest and most strategic customers. You’ll advocate for the customer internally and focus on a positive customer experience. Interactions are
Job Description サーモフィッシャーサイエンティフィック インコーポレイテッドについて 米国マサチューセッツ州ウォルサムに本社を置き、世界中に125,000人の従業員を擁しています。総売上高は440億ドル、研究開発費は15億ドルに及び、Thermo Scientific、Applied Biosystems、Invitrogen、Fisher Scientific、Unity Lab Services、Patheon、PPDブランドは、世界のさまざまな分野の基礎・応用研修、製品開発、品質管理・保証、安全保障から医療、製薬・バイオ医薬に至るお客様に広く浸透しています。 主な職務内容： 製品厚み測定機器のオンサイトサービス業務：顧客先での製品据付およびトレーニングの実施 ・プラスチック成型製造・研究開発分野において、Thermo Scientificの測定・検査・制御装置の顧客先での据付、正しくかつ安全な操作と保守の顧客トレーニングの実施 ・定期メンテナンス、保守管理、機器の修理、および顧客への継続的なトレーニングと技術サポートの実施 ・作業手順書および顧客の要件に沿った、訪問レポートの作成 プロフェッショナルエンジニアとしての役割： 社内外での専門家、トレーナー ・国内およびアジアパシフィック地域、グローバルの同僚エンジニアが抱える、製品の問題解決に協力 ・グローバルチームの一員として、技術的な問題に関する社内協議に参加、難解な問題の迅速かつ効率的な解決に対処 ・品質と信頼性の向上の推進のサポート、製品の品質管理にフィードバックを提供。顧客先での経験に基づいた、新製品開発に関するフィードバック・提案を提供 製品知識の提供：販売・納入した製品の長期的な運用に関するアドバイザー的役割 ・顧客のフォローアップのスケジューリングを調整し、トラブルフリーな運用に向けたメンテナンスの提案 ・営業部門の見積に必要な技術情報収集のサポート ・品質管理・製品開発チームと連携した、製品の改善提案 ・顧客先での機器の最適化によるパフォーマンスの向上を提案 ・顧客のニーズを満たし、製品が市場で評価を得られるよう、営業チームやマーケティングチームと緊密に連携 製品管理と改善 ・顧客からの製品のパフォーマンス・品質への評価を社内関係部門にフィードバック、持続的な改善を図る アフターマーケットビジネス ・アフターマーケット部門と協力し、既存顧客にスペアパーツ・機器のアップグレード・製品サポート契約などのアフターフォローの提案と実行 要件/資格： ・電気・機械、またはメカトロニクス工学に関する知識 ・プラスチック成型関連の業務経験があれば尚可 ・ビジネスレベルの英語（メールの読み書きなど） スキルと特性 ・Microsoft
HOTEL DESCRIPTION Kagoshima is the southwestern prefecture of the Kyushu Island. Major economic pillars of the prefecture include agricultural and food, electronic and automotive-related industries. The Hotel will be part of a mixed-use development that comprises
Genesys empowers more than 7,500 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for customers and employees. Through Genesys Cloud, the #1 AI-powered experience orchestration platform, Genesys delivers the future
Autonomously drive and execute CRM strategies and programs for a leading fashion retailer, focusing on enhancing customer engagement and loyalty through data analytics. Client Details Join a dynamic and forward-thinking fashion retail brand known for its innovative approach
Company Description Syngenta is a leading science-based agtech company. We help millions of farmers around the world to grow safe and nutritious food, while taking care of the planet. Job Description Role Purpose Drive digital transformation
Job Requisition ID # 24WD76592 We are looking for a Renewal Executive to join our Team in Tokyo! You will work in a hybrid position, reporting directly to the Manager, Commercial Customer Success, in Japan. Purpose: Your
As part of the Instrument Services team, you will take ownership of cases assigned, driving & delivering high quality service resolution; provide timely onsite support to address service repair issues at customer sites according to contract prioritisation.
INTRODUCTION At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief
JOB SUMMARY The position is accountable for proactively soliciting and handling sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to
Genesys empowers more than 7,500 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for customers and employees. Through Genesys Cloud, the #1 AI-powered experience orchestration platform, Genesys delivers the future
Work Location Type: Atsugi, Japan As a leading industrial distributor with operations primarily in North America, Japan and the United Kingdom, We Keep The World Working® by serving more than 4.5 million customers worldwide with products delivered
Requisition #: 14189 When visionary companies need to know how their world-changing ideas will perform, they close the gap between design and reality with Ansys simulation. For more than 50 years, Ansys software has enabled innovators
