The Opportunity: As a Senior Systems Engineer, you will play a key role in our technical delivery team to drive the technology programs, including Cloud implementation and support, desktop engineering escalation and networking for a defined
Citrix XenApp / Xendesktop / Netscaler Support Very large scale global Citrix environment Global Financial Institution, Tokyo Multi-year project Join a team of very dedicated technology professionals in the financial services industry to provide a stable,
Company Description At Nielsen, we are passionate about our work to power a better media future for all people by providing powerful insights that drive client decisions and deliver extraordinary results. Our talented, global workforce is
Michael Kors is always interested in hearing from talented, globally-minded individuals with a passion for fashion. If you enjoy working in a creative, fast-paced environment, then we would love to hear from you! — Reporting to
Overview With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services,
Overview With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services,
Global Financial Services company who offers a full range of investment banking, equities, fixed income, asset and wealth management products and services requires an experienced Branch / Trade Floor Support Engineer. We require a hands-on professional
Company Description At Nielsen, we are passionate about our work to power a better media future for all people by providing powerful insights that drive client decisions and deliver extraordinary results. Our talented, global workforce is
The IT Support Bar Analyst role will work in collaboration with the Global IT team and will provide time sensitive, complete solutions to internal and/or external employees and stakeholders. This position supports our Microsoft Windows and Google based
テクニカルサポートエンジニア（日本勤務） ポジション概要 Genetecでは、革新的なソフトウェアツールを駆使して、複雑な技術的課題やサービス障害の診断・解決を行い、お客様の満足度向上に貢献しています。 本ポジションは、Genetecソリューションに関する深い技術理解をもとに、迅速かつ的確な技術支援を提供する重要な役割を担います。 社内のテクニカルサポートチームやR&Dエンジニアと連携しながら、オンサイトでのフィールドサポートを含む多様な業務を担当していただきます。 主な業務内容 ■ テクニカルサポート業務 · ソフトウェアツールを活用した技術的課題の診断および障害解決 · お客様への明確かつ簡潔な技術的説明 · 定められたプロセスに基づく問題解決の実施 · 重大な顧客課題の適切なチャネルを通じた迅速なエスカレーション · 他のテクニカルサポート担当者やR&Dエンジニアとの協働による課題解決 · 新規および既存顧客との信頼関係の構築と維持 · Genetecソリューションに関する広範な知識の習得と維持 · サポートプロセスやソフトウェア改善への提案・貢献 · 技術文書やナレッジベース記事の作成支援 · 顧客先で発生した課題のチケットシステムおよびCRMツールへの適切な記録 ■ フィールドサポート業務 · 顧客先でのGenetecシステムの設置、監査、評価、保守、技術支援 · PoC（概念実証）、オンサイト技術支援、システム導入・立ち上げ、トレーニング、監査、評価の実施 · Genetecと顧客間の技術的な窓口としての対応
Appealing Points: Design and build enterprise cloud solutions by leading cloud architecture, infrastructure modernization, and hybrid/multi-cloud transformation projects. Work with cutting-edge cloud technologies including AWS, Microsoft Azure, DevOps, automation, containerization, and cloud-native architectures. Take on a strategic