■会社名：非公開 ■勤務地：東京都 【勤務時間】 標準労働時間 9:00-17:30、コアタイム無しのフルフレックスタイム制 ■給与：～650万円程度(各種手当を含む) ※ご経験・現年収をふまえ決定、昇給あり ■業務内容： 今回募集しているポジションはフィールドサービス部のMCS（メンテナンス コントラクト スペシャリスト）です。 MCSチームでは、純水・超純水製造装置の保守点検サービスの管理を行っております。 ※管理の内容 ・電話・メール応対 ・保守点検サービスに関する見積り・案内作成 ・保守点検サービス加入装置の点検手配 （日程調整・技術員の手配・物品手配） ・受注部門への売り上げ指示 上記業務は主にSalesforceのデータベースで管理しています。 装置納入先は大学や企業の研究室等になりますが、主な取引先は窓口となる販売店様です。 既にSalefforceを使用した営業活動・カスタマーサポートの経歴をもつ方々ならば、即戦力としてご活躍いただけるかと思います。 ■応募要件： ・営業、営業サポート、カスタマーサポートのご経験がある方 ※Salesforceの使用経験がある方を歓迎致します。 ■歓迎要件： ・ビジネスレベルの英語力 ・物流センターでのオペレーション経験、化学品、危険物倉庫の経験 ・国際的な環境での仕事 (韓国、中国、その他の国籍との共同作業) 【その他手当・休暇、制度等】 （１）年次有給休暇 （２）特別有給休暇 （３）産前・産後休暇 （４）母性健康管理のための休暇 （５）生理休暇 （６）育児休業
業務内容： サービスオペレーションチームで、主に納品済みの自社純水・超純水装置の電話・メール応対（使用方法やトラブルシューティングなど）を行っていただきます。 電話応対で技術員派遣が必要と判断された場合、見積もり作成、サービスマン（修理）の手配、部品手配、作業終了後の売り上げ処理も行っていただきます 応募条件： セールスサポート、電話対応の経験１年以上ある方優遇 機械修理等（ＰＣ、車等）の技術経験ある方優遇 TOEIC 500点以上程度の英語力の方優遇 SFDC経験ある方優遇 理化学・医療機器系の業界経験ある方優遇 勤務地 東京本社 新人装置研修で製品や構造、原理について学んでいただきます。 海外トレーニング数年に1回程度あり サービス系のマニュアルは英語になります...
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