Grow with us. Life at Starwood Hotels is based on a simple idea: the world is beautiful and we want to keep it that way. But we can’t do it alone. That’s why hiring thoughtful and
Exceptional Hospitality Starts with You Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! You will manage the daily operations of the front
Exceptional Hospitality Starts with You Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! You will supervise and guide your team members closely,
Join our dynamic corporate team and become part of Aman Group. With offices strategically located around the world (Zug, London, Dubai, Singapore, Bangkok, Miami and New York), our corporate colleagues are at the forefront of driving
Location Overview Join our team in Aman Tokyo. From the heights of the Otemachi Tower, Aman Tokyo tempers urban dynamism with a profound atmosphere of serenity. Inspired by Japanese design tradition, with ikebana displays, washi paper
POSITION SUMMARY Assist in monitoring/tracking employee relations issues including resolution and follow-up. Assist and support management and the leadership team with handling and resolving Human Resources issues. Monitor all hiring and recruitment processes for compliance with
Exceptional Hospitality Starts with You Picture yourself brightening someone’s day. When you join our hotels team, that’s exactly what you’ll do every time you come to work! You will supervise and guide your team members closely,
REQUIREMENTS ・Required Japanese and English speaking and written. ・High school diploma or GED; nice to have 1 year’ experience in guest services, front desk, or related professional area. POSITION SUMMARY The Room Reservation Supervisor is responsible for overseeing
POSITION SUMMARY Promote awareness of brand image internally and externally. Develop marketing materials and assemble information packages (e.g., brochures, promotional materials, maps) for promotional events, property tours, and conferences. Prepare or edit letters, invitations, monthly and
Location Overview Join our team in Aman Tokyo. From the heights of the Otemachi Tower, Aman Tokyo tempers urban dynamism with a profound atmosphere of serenity. Inspired by Japanese design tradition, with ikebana displays, washi paper
POSITION SUMMARY ホテル内の安全・防犯管理業務を担当し、施設巡回、監視カメラ・警報システムの監視、緊急時対応、事故調査、鍵管理監査などを実施する。また、ゲストおよび従業員への安全支援、苦情対応、不審者対応、法令遵守の徹底を行い、安全で安心な環境の維持に貢献する。 施設内のすべてのエリアを巡回し、安全確保を行う。客室の施錔確認を行い、ゲストの入室をサポートする。緊急対応訓練の実施、日常的な安全・危険箇所の点検、調査、聞き取り、および鍵管理監査を実施する。監視カメラ（CCTV）および警報システムを監視する。立入制限区域へのアクセスを承認・監視し、記録を作成する。緊急時にはゲストおよび従業員を支援する。事故発生時には対応し、必要に応じて救急隊（EMS）への連絡や応急処置・心肺蘇生（CPR）を実施する。情報収集を行い、各種報告書を作成する。報告書や文書の機密性を保持し、権限を有する者にのみ情報を開示する。会社の方針および手順に従い、トラブルや騒動の沈静化を図る。安全上の危険な状況を解決する。あらゆる中断事項や苦情に対応する。不要または不審な人物を施設外へ誘導する。酒類提供に関する法令遵守を徹底する。適切な緊急コードを使用して支援要請を行う。従業員に必要な書類を提供する。 Patrol all areas of the property; secure rooms; assist guests with room access. Conduct emergency response drills, daily physical hazard/safety inspections, investigations, interviews, and key control audit. Monitor Closed Circuit Televisions and alarm
Location Overview Join our team in Aman Tokyo. From the heights of the Otemachi Tower, Aman Tokyo tempers urban dynamism with a profound atmosphere of serenity. Inspired by Japanese design tradition, with ikebana displays, washi paper
POSITION SUMMARY Applicants should have a valid work visa for Japan or be eligible to work in Japan. Ensure staff is working together as a team. Inspect grooming and attire of staff and rectify any deficiencies.
POSITION SUMMARY Applicants should have a valid work visa for Japan or be eligible to work in Japan. Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect
Exceptional Hospitality Starts with You Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! You are responsible for developing and implementing comprehensive team
Exceptional Hospitality Starts with You Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! You are responsible for the hotel’s annual recruitment strategy
POSITION SUMMARY Applicants should have a valid work visa for Japan or be eligible to work in Japan. Greet and escort guests to rooms. Open doors and assist guests/visitors entering and leaving property. Inform guests of property amenities, services,
POSITION SUMMARY Applicants should have a valid work visa for Japan or be eligible to work in Japan. Respond to any questions from guests and follow up with guests to ensure their requests have been met to their
Join our dynamic corporate team and become part of Aman Group. With offices strategically located around the world (Zug, London, Dubai, Singapore, Bangkok, Miami and New York), our corporate colleagues are at the forefront of driving
JOB SUMMARY Serves as the property Manager on Duty and oversees all property operations, ensuring that the highest levels of hospitality and service are provided. Represents property management in resolving any guest related situation. Manages the flow