Exotec is at the forefront of technological excellence in order to redefine the relationship between humans and robots. Our solutions are contributing to the success of some of the largest brands in retail and e-Commerce by revolutionizing the way they fulfill their orders to the end consumers, all while mitigating labor constraints and increasing workplace safety.
Through the unification of artificial intelligence and high-performance hardware, our robotic solutions are now deployed across the globe and our exponential growth has led us to become the first industrial unicorn in France.
Working at Exotec is an exciting opportunity to give purpose to your skills. Learn and grow with over 600 ExoPeople around the world to help turn your ideas into a reality.
The robotics revolution is just the beginning at Exotec. Will you be part of it?


Responsibilities

  • Monitor Exotec's adherence to the agreed upon terms and conditions of any client maintenance contracts, inclusive of reporting, invoicing, security, quotations, etc.
  • Act as the client's main point of contact for any maintenance contract-related issues
  • Report on Maintenance contracts profitability
  • Actively participate in the handover of client sites from Exotec's Deployment team to the Maintenance team
  • Track and monitor necessary maintenance supplies on client sites
  • Participate in the ongoing improvement of Exotec's system reliability and maintenance processes, best practices, protocol, etc.
  • Mentor other members of the Maintenance team, serve as a subject matter expert (SME) to direct team members and other Exotec departments

Requirements

  • Bachelor’s degree or equivalent in engineering required
  • 5+ years of maintenance experience, specifically with some exposure to maintenance contracts execution and management
  • Some exposure to the industrial automation, materials handling, warehousing and/or logistics sectors would be highly beneficial
  • Broad knowledge on software, mechanical and electrical engineering
  • Excellent interpersonal skills with the ability to build rapport with clients, contractors and suppliers at levels of business
  • Problem solving mindset and high autonomy level

Benefits

  • Competitive base salary with annual bonus potential based on company, team and individual performance
  • 20 days of vacation
  • Heath insurance
  • Company defined contribution pension plan
  • Employee Share Program eligibility after 1 year of employment
  • Continuous training and development opportunities


If interested, please submit your CV in English for further review by our global Talent Acquisition team.

Exotec is an equal opportunity employer and all applicants will be considered without regard to race, religion, color, sex, gender, sexual orientation, pregnancy, age, national origin, ancestry, physical or mental disability, medical condition, military or veteran status, genetic information, marital status, ethnicity, or any other protected classification, in accordance with applicable federal, state, and local laws. We provide an inclusive work environment that respects all differences.


Account Manager, Maintenance & Service Contracts

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