Appealing Points:
- Drive business growth in Japan by leading new customer acquisition, solution selling, and end-to-end sales for software development and IT outsourcing services.
- Build long-term strategic partnerships by working closely with Japanese customers and global offshore delivery teams to deliver high-value engineering solutions.
- Take on a leadership role by managing major accounts, contract negotiations, business expansion, and customer success in a global technology environment.
Annaul Salary: 9 Million yen and Above
Job Responsibilities:
- Sales and New Business Development
- Identify, qualify, and pursue new business opportunities within company’s focus verticals and strategic customer segments.
- Drive the complete sales lifecycle, including prospecting, customer discovery, solution positioning, proposal ownership, negotiation, and deal closure.
- Manage the RFQ (Request for Quotation) process and collaborate with technical teams to build winning Proposals.
- Engage with key stakeholders including CXOs, engineering and product leaders, and procurement management team to position Trenser as a long-term product engineering partner.
- Lead and coordinate RFIs, RFQs, and RFP responses in collaboration with presales, technical, and delivery teams.
- Negotiate and finalize commercial agreements, including MSAs and SOWs, in alignment with company policies and governance.
- Customer Success & Relationship Governance
- Act as the primary interface between Japanese customers and Trenser’s offshore delivery leadership.
- Ensure customer satisfaction by proactively identifying risks related to delivery, communication, or expectation gaps and driving timely resolution.
- Identify account expansion opportunities, including additional projects, other product divisions, and drive relationships into multi-year partnerships.
- Support account specific administrative tasks including Invoicing and payment follow-ups.
- Prepare sales reports, forecasts, and pipeline updates.
- Maintain up to date information on market trends, competitive landscape and Japanese market outlook in technology sectors.
- Onsite Operations & Recruitment
- Initiate and oversee the recruitment of onsite engineers for existing or new customer engagements in Japan (on need basis).
- Provide local support for visiting offshore team members and facilitate client site visits in Tokyo, Osaka, and other regions (on need basis).
Job Qualification:
- Industry Experience: 10+ years of experience, with at least 5+ years in a sales or business development role specifically within the Software Development Services / IT Outsourcing industry.
- Offshore Experience: Proven track record working with Indian or foreign companies with offshore delivery models. Should have a strong grasp of the dynamics involved in "offshore services" models and communication with offshore teams, preferably with Indian companies.
- Negotiation: Strong capability in contract negotiations, pricing discussions, and navigating decision-making structures in Japanese organizations.
- Solution Selling: Ability to understand customer products and the engineering challenges they face to position the company’s services as long-term value enablers.
- Cultural Bridge: Ability to translate Japanese business expectations into actionable insights for a global delivery team.
- Customer Relationship Management: Trusted advisor mindset with the ability to build long-term, high-trust customer relationships.
- Ownership and Accountability: A self-starter who can work autonomously in Japan while staying aligned with the company’s global business practices.
- Mobility: Willingness to travel within Japan as required for customer meetings and relationship development.
Language Proficiency: Native Level Japanese and Business Level English.
Company Description:
We are a technology-led software services company that fulfills technology companies' software product development needs worldwide. As a trusted partner of today’s enterprises, we build software solutions for the future. We aim to understand our customers' needs and aspirations to deliver software that aligns with their vision. We are passionate about creating future-ready software focusing on superior user experience and ultimate simplicity.Specializing in mobile, web, and cloud-based software development services across various industry verticals, we cater to customers globally. We focus on developing next-generation software products that require a deep understanding of communication networks, operating system internals, device diversity, and critical system resources. Our core strength lies in combining these engineering environments to create cutting-edge software solutions.
. Skillset Required: New Business Development, Solution Selling, End-to-End Sales, Software Development Services, IT Outsourcing, Contract Negotiation, Account Management, Customer Success, RFQ Process, Proposal Development, Stakeholder Engagement, RFI Response, RFP Response, Commercial Agreement Negotiation, MSA, SOW, Customer Satisfaction Management, Risk Identification and Resolution, Sales Reporting, Sales Forecasting, Pipeline Management, Market Trend Analysis, Competitive Landscape Analysis, Onsite Recruitment, Offshore Delivery Model Management, Cultural Bridging, Pricing Strategy, Business Expansion, Multi-Year Partnership Development, Invoicing, Payment Follow-Up
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