approx $2,000 per month (can go up to $2,500 max, in exceptional cases) - 12 salaries a year. Customer Support Officer (Japanese) in Japan (remote).
What you'll actually take home
approx $2,000 per month (can go up to $2,500 max, in exceptional cases) - 12 salaries a year
We put the figure in the advert on purpose. If it doesn't work for you, you should know that before you spend three interviews finding out.
The job itself
A customer support role within the FX/CFD industry focused on assisting Japanese-speaking clients throughout their trading journey. The position involves account support, platform guidance, back-office assistance, technical troubleshooting, and coordination with internal departments to ensure an excellent client experience. . This is now mandatory requirement Model: Remote (Japan)
Day to day that means A customer support role within the FX/CFD industry focused on assisting, japanese-speaking clients throughout their trading journey. The position involves account support, platform guidance, back-office assistance, technical troubleshooting, and coordination with internal departments to ensure an excellent client experience. . This is now mandatory requirement, model: Remote (Japan) Working, and schedule: 08:00–17:00 or 09:00–18:00 JST In short: Customer support + FX/CFD trading platforms + Japanese-speaking clients.
What you need to bring
- Based in Japan with ability to move for 3 mo period to Cyprus for the training
- Computer literate with MS Office and CRM systems
- Strong customer service and communication skills
- Previous call center experience will be considered as an advantage
- University or College degree
- Native Japanese and fluent in English (B2+)
Next steps
- Send us your CV and we will come back to you either way
- A relaxed 30-minute conversation with us to check the role genuinely fits
- The company's own interview stage
- Offer and contract — we stay involved through paperwork and arrival
Around five weeks from applying to your first day on the ground.
CloserHire recruits for this role on behalf of our client. We are an equal-opportunity recruiter and consider every applicant on ability alone.
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