Working alongside a wonderful team at The Peninsula Tokyo, we are seeking a Outlet Manager - The Lobby to achieve the company’s objectives and create a memorable guest experience.
Work for a highly prestigious hotel in The Lobby Team.
Staff at The Peninsula Tokyo are talented, highly motivated, dedicated to excellence and have an aptitude for languages.
Key Accountabilities
- Oversee the overall management and operations of The Lobby, including budget control, while supporting the Director and Assistant Director of Food & Beverage.
- Develop and implement strategies to maximize revenue through effective revenue management, upselling initiatives, and other sales opportunities.
- Address and resolve all guest service-related issues within The Lobby, ensuring a consistently high level of guest satisfaction.
- Review expenses and operational costs to achieve established financial targets, and provide appropriate guidance to team leaders accordingly.
- Provide ongoing training and coaching to ensure that all The Lobby team members consistently comply with HACCP standards.
- Proactively drive operational improvements and efficiency, including staffing optimization, training, and team development.
- Perform other ad hoc duties and responsibilities as assigned by management.
General Requirements
- Fluent English speaker and preferably Japanese with great respect for Japanese culture, 5-star hotel working experience will be an advantage.
- Minimum 6-year Food and Beverage practical experience, of which 3 years in managerial position from multinational companies or hospitality operations.
- Seasonal knowledge in international cuisine, including food preparation and presentation.
- knowledge in costing and pricing of food and beverage items.
- Leadership and management skills.
We are delighted to receive your resume for further consideration.
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