About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Embodying Osaka’s rise as a global city, Four Seasons Hotel Osaka forms the core of a new lifestyle destination at the heart of western Japan’s biggest city and the region’s hub of commerce and culture. As the city’s new icon of luxury and style, Four Seasons provides a pitch-perfect modern take on the quintessential ryokan (traditional Japanese inn) with a range of unique, immersive experiences that deliver a true sense of Japan. From our entire floor of meticulously designed Japanese-inspired guest rooms to our private ofuro (traditional baths), Four Seasons is a contemporary portal to the authentic heart of Osaka, immersing you in the city’s intriguing blend of heritage and modernity.About the role ポジション概要
What you will do 主な業務内容
- レストランの日常運営全般の管理
- ゲスト満足度向上のためのサービス品質管理
- スタッフの採用、育成、トレーニングおよび評価
- シフト作成および労務管理
- 売上予算の達成および収益最大化の推進
- 食材原価、人件費などのコスト管理
- VIPゲストやクレーム対応
- 衛生管理および安全基準の維持
- 他部門（キッチン、宿泊、宴会等）との連携
- 新メニューやプロモーションの企画サポート
- レストランの運営状況分析および改善提案
What you bring 応募資格
- ホテルまたはレストランでのマネジメント経験3年以上
- 飲食業界での実務経験5年以上
- チームマネジメント経験
- 優れたコミュニケーション能力およびリーダーシップ
- 日本語による業務遂行能力
- 英語での接客・コミュニケーション能力
What we offer 勤務条件・福利厚生
- 雇用形態: 正社員
- 勤務時間: シフト制（実働8時間）
- 給与: 経験・能力を考慮のうえ決定
- 社会保険完備
- 交通費支給
- 従業員食堂
- ホテル宿泊・レストラン利用優待
- 各種研修制度
- 国内外グループホテルでのキャリア機会
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