Sr Strategy and operations program specialist

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• Take small to large IT Business Application projects from original concept through final implementation


• Develop detailed project execution plan and manage all implementation processes including projects financials, progress tracking, metrics, monitoring change control process, testing, release to production and delivery within budget constraints


• Communicate with all areas affected by the project including partners, business sponsors and vendors


• Organize Scrum rituals (Planning, Standups, review, retrospective, etc.)


• Create crisp and complete status reporting to support project discussions at Steering Committee and Sponsor level


• Promote organizational understanding of Agile roles and to help teams and individuals transitioning from waterfall to Agile


• Apply consistency and best practices through project initiation, planning, execution and closing phases, enabling outcomes and benefits tracking

To be successful in this role you have:

• 5+ years of hands-on project management


• Experience managing multiple large projects in enterprise environments delivering business applications for one or more operations


• Experience with Agile traits and techniques: Lean design, accommodating changing requirements, iterations, loop feedback with customer involvement


• Experience leading Steering Committee meetings with executive management


• Experience guiding teams and can provide technical solutions while mitigating or removing hurdles / obstacles. You have experience overcoming project crisis


• Experience leading teams to provide solutions

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

At ServiceNow, we lead with flexibility and trust in our distributed world of work. Click here to learn about our work personas: flexible, remote and required-in-office.

If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at talent.acquisition@servicenow.com for assistance.

For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.

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