Purpose 医薬品等安全性情報管理（臨床試験・市販後）のプロジェクトマネジメントと、そのサービスレベルの担保・維持を担います。 顧客窓口として、実働チームのオーバーサイトを通じ、顧客に対してシームレスで可視性の高いサービスを提供できるよう、安全性部門担当チームを統括・リードします。 さらに、グローバルチーム、および、提携企業と協力して、顧客とのパートナーシップを拡大し、関係を強化します。 Responsibilities プロジェクト成果物を管理する。プロジェクトにおける日々の顧客対応をリードする。プロジェクト計画（タイムライン、成果物）、スコープ、品質、収益を管理する。（ 収益管理には、財務システムの更新、売上確認、請求、予算のレビュー、財務分析、チェンジオーダーの対応などを含む） KPI（売上、コスト、利益）をオーバーサイトし、財務面のパフォーマンスを担保する。 SOPや過去のベストプラクティスに基づき、プロジェクト開始時における潜在的リスクの特定や、稼働後リスク軽減策を実施する。 内外の関係者との会議をリードする。プロジェクトステータスの情報更新や、プロジェクトの戦略を策定する。 顧客とのパートナーシップを形成し、良好で強い関係を維持する。顧客のロイヤルティと契約更新を注視し、新しいビジネスチャンスを協議する。 国内外とのステークホルダーとの円滑な関係性を構築し、業務遂行する。 Required Knowledge, Skills and Abilities ビジネスレベル以上の日本語・英語能力（読み書き、会話とも） チーム管理とリーダーシップスキル、問題解決スキル。 プロジェクト管理。計画と組織のスキル。 - 複数のプロジェクトを遂行し、優先順位を管理する能力。 - 判断力、交渉力、意思決定力、問題解決能力。 - ビジネス洞察力と財務分析スキル、戦術計画、予算編成。 同僚、マネージャー、顧客との効果的な仕事上の関係を確立し、維持する能力。 マトリックス組織での円滑なコミュニケーション、交渉を通じて結果を達成する能力。 Requirements ■Essential ライフサイエンス、または、関連分野における大卒以上の学歴 CROまたは製薬メーカーにおける、4年以上の安全性情報管理（ファーマコビジランス、メディカルインフォメーション、リスク管理など）の経験 ■Nice to have 2年以上のプロジェクトマネジメント経験 2
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JOB SUMMARY The position is accountable for proactively soliciting and handling sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to
We are looking for an outstanding Growth Technical Success Manager, to join the Customer Success Team who will lead the success and growth of our largest segment of customers. This role is a perfect role for
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