Organizational Structure/ 事業・組織構成の概要カスタマーサクセスサービス(CSS)主にミッションクリティカルな環境で、クラウド製品を含むオラクル製品をご利用しているお客様に対して、追加有償の製品サポートおよび保守・運用サービス、教育サービス等を提供することで、システムライフサイクルを通してお客様のオラクル資産の稼働率やパフォーマンスを最大化し、システムを安定稼働させるためのソリューションを提供する組織です。 Job Description/ 職務内容クラウド製品を含むオラクル製品を使用するシステムに対して締結される運用保守サービスのデリバ ーを遂行します。提供サービスのアカウント責任者であるTechnical Account Managerとして担当顧客に対してシステムライフサイクルの各ステージで適切なサービスを提案し、海外リソースを含めたエンジニアリソース 活用したシステム保守・運用サービスの提供を通じて、システムの安定稼働を実現します。 Roles & Responsibility/ 個人に期待する役割やミッションシステムの運用代行業務を行うサービスを提供する中で、運用上の課題を主体となって解決に導いたり、安定運用に必要な技術情報を取りまとめたり等、お客様への提案や管理を行います。また対象サービスの契約の維持および 当顧客への新規提案機会の創出に関する責任を負います。これら業務をお客様、および社内グローバルメンバーを含めた関係者(運用技術者、製品保守・開発エ ジニア、製品担当、営業担当など)と連携して遂行します。常にお客様と円滑なコミュニケーションを図り、提供するサ ビスについて顧客満足度を高 、組 の ジ に貢献します。 Must/ 必須のキャ ア、スキル、資格など1. 主にクラウドサービス上でのエンタープライズ向けシステム基盤の運用設計2. アカウント責任者として担 顧客のハンドリングの経験3. で Want/歓迎するキャリア、スキル、資格など1. プ (PMPその他同等 資格)2. NW クラウ システ (仮想化基盤、OS、Middleware等) ITIL 3.
Company Description Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by
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Company Description Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by
Join us and celebrate the beauty of human experience. Create for happier, healthier lives, with love for nature. Together, with creativity and imagination, we deliver food innovations, craft inspired fragrances and develop beauty and wellbeing solutions.
Company Description The Demand & Supply Planning Manager is responsible for creating and maintaining the consensus 18 months rolling demand plan for Finished Goods and VISITS Materials at multiple levels of aggregation, using statistical models within APO,
Pendo is looking for an Enterprise Account Executive to represent Pendo in Japan. The Pendo Sales team has the goal of growing the business by 2x year over year. We have a team sales mentality where everyone
Company Description At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our
Sales Enablement Manager The Sales Enablement Manager is responsible for supporting sales enablement programs, these include ongoing sales talent development, sales enablement applications, and sales campaigns. A primary focus is the education and development of newly graduated first
Company Description Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by
Amazon Marketplace and Global Selling has been the engine of growth of Amazon for the past several years. We are looking for an intellectually curious, self-driven, innovative and highly motivated and ambitious leader to lead Global
We help the world run better Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace
About Lubrizol The Lubrizol Corporation, a Berkshire Hathaway company, is committed to enabling a sustainable future. Our unmatched science unlocks immense possibilities at the molecular level, driving sustainable and measurable results to help the world Move
About KnowBe4 KnowBe4, the provider of the worlds largest security awareness training and simulated phishing platform, is used by tens of thousands of organizations around the globe. KnowBe4 enables organizations to manage the ongoing problem of
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Enphase Energy is a global energy technology company and leading provider of solar, battery, and electric vehicle charging products. Founded in 2006, Enphase transformed the solar industry with our revolutionary microinverter technology, which turns sunlight into a safe,
Lectra Japan Ltd Pre Sales Manager INTRODUCTION We invite you to embark on a journey. A technological journey towards the evolution of our society and our industries, powered by Industry 4.0 and supported by Lectra. Software, equipment,
Company Description LinkedIn is the world’s largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain
About the job Hopper is expanding to Japan as we continue to expand our APAC business. . As Area Manager of Japan, you will be responsible for building from zero and growing the market. You will also
Company Description Dynatrace exists to make the world’s software work perfectly. Our unified software intelligence platform combines broad and deep observability and continuous runtime application security with the most advanced AIOps to provide answers and intelligent
