プログラムマネージャー/ Program Manager Description - 事業内容 ・PC関連のマネージドサービス（Managed Device Service - MDS） ・プリンター関連のマネージドサービス（Managed Print Service - MPS） マネージドサービス導入時のプロジェクト管理 ・案件受注後、案件詳細を担当営業より引継ぎ、導入プロジェクトを開始する。 ・マネージドサービスの契約内容を把握し、顧客への説明および導入プロジェクト管理を行う。 ・適切なスケジュールを策定し、顧客と合意のうえ、あらかじめ定められたコストで、導入プロジェクトを遂行する。 ・都度進捗を管理し、顧客への報告、および遅延が発生した場合のリカバリアクションを行う。 ・顧客への報告およびプロジェクト遂行に伴い必要となる資料を作成する。 ・社内関係部署と連携し、必要なサービスを適したタイミングで顧客に提供する。 ・導入完了後、速やかに各種システムへの登録を行い、サービス開始の手続きを行う。 ・契約内容に従い、管理者もしくはユーザー向けトレーニングを実施する。 ・問題発生時には問題管理を開始し、SPOCとなり関連部署の支援のもと問題解決を行う。 必要に応じて、海外の製品部門や保守部門にエスカレーションを実施する。 ・すべてのアクションが完了したのち、保守対応はコールセンターに引き継ぎ、顧客窓口をカスタマーサクセスマネージャーに引き継ぐ。 グローバルインバウンド案件の対応 ・グローバルインバウンド案件の場合、日本国内の導入プロジェクト担当として、社内および顧客の国内外の担当者と各種調整を行う。 ・導入時の各種設定、およびシステム登録を、海外の担当者が実施する場合は、適切な連携を行う。 案件拡大機会の創出 ・導入プロジェクト遂行中に、案件拡大の機会が生じた場合、顧客とのコミュニケーションにより要求事項を的確に把握する。 ・その後、担当営業もしくはカスタマーサクセスマネージャーと連携し、タイムリーに適切な提案を行う。 必要なスキル ・PM
About the role This role leads the BC Quality team in Japan based at the Takasaki factory and partners with Country MD for commercial support. The person is responsible for ensuring the design and implementation of
Location: Shiodome Division: SHISEIDO Global Brand Unit Job level: Staff Reports to: Group Manager Contract type: Full-time Roles & Responsibilities（業務内容） Regional Business Development - APAC • Leading brand mid term plan from regional business perspective and
Job Description: Department Overview Since its establishment in 1997, Rakuten Ichiba has grown to become one of the largest EC sites in Japan, with more than 57,000 stores (as of March 2024) and a large number
Fender Musical Instruments Corporation is a world famous brand with offices across the globe. An American icon, Fender was born in Southern California and has built a worldwide influence extending beyond the studio and the stage.
Work Flexibility: Hybrid The Jobs Mission Under minimum supervision by Manager and Lead Specialist, he/she understands the laws and regulations, and efficiently conducts the duties such approval applications, notifications and other related tasks. マネジャー、リードスペシャリストの最小の指導の下、薬機法全般に精通し、豊富な知識と経験を有し、円滑な薬事申請及び関連業務の遂行を目的とする。 Key Activities
At Cepheid, we are passionate about improving health care through fast, accurate diagnostic testing. Our mission drives us, every moment of every day, as we develop scalable, groundbreaking solutions to solve the world’s most complex health
We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout
企業概要 IFS is a billion-dollar revenue company with 5000+ employees on all continents. We deliver award winning enterprise software solutions through the use of embedded digital innovation and a single cloud-based platform to help businesses be
Head of Supply Chain Location: Tokyo Hiring Manager: Carol Chan About the job Key Tasks and Accountabilities Lead the IBP process in Japan to best-in-class standards to ensure that sales and profitability targets are achieved. Drive demand
Company Description The Sales Controller is responsible for the financial partnership with Red Bull Japan’s Sales teams, through the preparation, presentation and influence of valuable analytical insights which encourage smarter, more informed decision making. The purpose of the
Company Description Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate,
Company Description Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate,
Company Description Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate,
Position Review: The inventory planning Manager is responsible for driving and supporting the sales with the right amount of products at the right time and place in all our stores in Japan and Korea. He will monitor
Job Purpose ViiV will reinforce the capability of data analysis and sales force effectiveness. Within the Business Intelligence & Analytics team, the role will focus on sale force design, targeting/call allocation and performance tracking including sales force incentives. In
Join us today and make a difference in peoples lives! Position Summary - The country Commercial Quality Specialist is part of the commercial organization. The main activities of this position are: a. Designated Safety Manager for
Company Description How do you feel about a clean slate? The power to start Business Development activities your own way with the support and technology of a market leading company with you? If that sounds like
Meta is seeking a proactive and hands-on hardware focused Channel/Sales Operations Planner to support our Distribution Partners responsible for reselling to B2B Partners (Retail, Enterprise, Carriers). The successful candidate will have the opportunity to support an exciting array
Working with Us Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department.
