カスタマーサービス担当 / Customer Assurance Manager Description - 【業務内容】 弊社PC製品・サービスを利用いただいている顧客のアカウントマネジメント/カスタマーサービス担当になります。 ・カスタマーフェーシング:定期的なMTGにセールスチームと参加し、インシデント報告やソリューションの説明、顧客ニーズのヒアリング等 ・社内のセールスチームとの協業 ・社内各部門から上がってきた顧客の故障情報をとりまとめ ・グローバルチーム(アジア、US、南米等)との協業 【必要なスキル】 ・カスタマーフェーシング、PMの経験 ・ITスキル ・法人顧客に対するカスタマーサポート経験等 ・ビジネスレベルの英語力、日本語力 ・グローバルチームとの協業経験があると尚歓迎 【応募書類】 ・職務経歴書(日英) ・履歴書(※任意。写真不要) 上記書類をアプライ時にアップロードをお願いいたします。 #Post-LI Applies advanced subject matter knowledge to solve complex business issues and is regarded
YOUR MISSION Eコマースのパフォーマンスマーケティング戦略設計・実行・効果測定を通じ集客を最大化していくお仕事です。候補者はプーマオンラインストア /アプリビジネスにおける自然検索、検索広告、ディスプレイ広告、SNS広告、アフィリエイトなどの外部集客の責任をもちます。KPIは売上、ROAS、アプリでのMAU達成を目的とし、パフォーマンスマーケティング&CRMマネージャーにレポートします。フルファネルでのカスタマージャーニープランに関してeCommチームメンバー、ブランドマーケティングチームと協力して相乗効果のあるマーケティングプランを開発します。また、グローバルEコマースと連携し、ベストプラクティスやプロモーション、効果測定など、日本のEコマースビジネス加速にむけたアクションを実行頂きます。 年間広告予算を管理し、有料広告のパフォーマンス管理と予算管理を担います(SEM、ディスプレイ、SNS、アフィリエイト、アプリ広告を含む)。 自然検索対策(SEO)を日本Eコマースチーム、グローバルEコマースチームと連携し集客を加速させます。 広告代理店と連携を強化し、パフォーマンス向上/最適化/報告を行います。 すべてのキャンペーンのパフォーマンス測定および報告を行い目標(ROIおよびKPI)に対して評価し改善策を検討します。 他のEコマースメンバーやブランドマーケティングと協力して、すべてのチャネルでメッセージが一貫していることを確認します。 マーケティングチームと協力しオーディエンス戦略を推進します。 As a part of Performance Marketing & CRM, a candidate will work on driving the Performance Marketing strategy for Japan. She / he will be in
Job Purpose: The Category Leader has the primary responsibility to maximise the profit outcome of the vendor/s assigned, but also be mindful of attaining mutually agreed revenue goals to support vendor targets. This outcome may be
Galderma is the emerging pure-play dermatology category leader, present in approximately 90 countries. We deliver an innovative, science-based portfolio of premium flagship brands and services that span the full spectrum of the fast-growing dermatology market through
#WeAreCrowdStrike and our mission is to stop breaches. As a global leader in cybersecurity, our team changed the game. Since our inception, our market leading cloud-native platform has offered unparalleled protection against the most sophisticated cyberattacks.
ジェンマブは、革新的で独自性のある抗体治療薬の開発に注力し、患者さんの人生をより豊かにすることを目的としています。 The Role The Marketing Communication of Genmab KK (Japan) will be primarily responsible for (but not limited to) creating promotional materials. This includes official documents such as interview forms and patient guides, as well as
LocationOur Account Executive will be an integral part of our Sales team in Japan. This role is based remotely in Japan. Who We Are DoiT is a global multicloud innovator that helps simplify the most important cloud
JOB SUMMARY Functions as the property’s strategic financial business leader. The position champions, develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand’s target customer
#WeAreCrowdStrike and our mission is to stop breaches. As a global leader in cybersecurity, our team changed the game. Since our inception, our market leading cloud-native platform has offered unparalleled protection against the most sophisticated cyberattacks.
Since its launch in 1993 with a collection of six essential handbags, Kate Spade New York has always been colorful, bold, and optimistic. Today, it is a global lifestyle brand that designs extraordinary things for the
Why Microsoft In Small, Medium, Corporate (SMC) and Digital Sales, we have set out with the purpose to empower our customers through the unique value of the Microsoft cloud by building a globally-led, digital-first scale organization aligned
Coty is one of the world’s largest beauty companies with an iconic portfolio of brands across fragrance, color cosmetics, skincare, and body care. COTY is the global leader in fragrance and number three in color cosmetics.
Customer Consulting Team design, build & implement customer centric solutions. We bring the expertise in customer-focus, market, domain, technology, data, and project management, working closely with solution sellers, product managers and other subject matter authorities in-order to
企業概要 ETAS Japan Established in October 1998. ETAS Japan is a 100-percent subsidiary of the ETAS GmbH. ETAS provides vehicle basic software, middleware, development tools, cloud-based operations services, cybersecurity solutions, and end-to-end engineering and consulting services
Company Description Dynatrace exists to make the world’s software work perfectly. Our unified software intelligence platform combines broad and deep observability and continuous runtime application security with the most advanced AIOps to provide answers and intelligent
Client Success Manager – Commodity Market Data Based in Tokyo, Japan About Argus Argus is the leading independent provider of market intelligence to the global energy and commodity markets. We offer essential price assessments, news, analytics, consulting
Application Deadline: 06/27/2024 Address: 12545 Central Ave. Job Family Group: Retail Banking Sales & Service Inland Empire. Bi-lingual, Spanish Speaking Candidates Preferred Cultivates, builds, and manages relationships with a third-party network of referral sources to build a
Job Description MTU Japan (Rolls-Royce Power Systems) is now hiring for a strong individual to join our team in Osaka. You will join our team to manage the Technical Service department within our Aftersales Department and
About Brompton: Brompton Bicycle is not just a brand; its a symbol of innovative urban mobility. Founded in London in 1975, we have become a bit of a global icon, with our easily recognisable design and
Digital Marketing Manager, Japan Do you have a proven track record as a results-driven B2B marketer, marketing software or digital technology? Are you a dedicated leader and strong communicator with a passion for integrated marketing, driving quality