カスタマーサービス担当 / Customer Assurance Manager Description - 【業務内容】 弊社PC製品・サービスを利用いただいている顧客のアカウントマネジメント/カスタマーサービス担当になります。 ・カスタマーフェーシング：定期的なMTGにセールスチームと参加し、インシデント報告やソリューションの説明、顧客ニーズのヒアリング等 ・社内のセールスチームとの協業 ・社内各部門から上がってきた顧客の故障情報をとりまとめ ・グローバルチーム（アジア、US、南米等）との協業 【必要なスキル】 ・カスタマーフェーシング、PMの経験 ・ITスキル ・法人顧客に対するカスタマーサポート経験等 ・ビジネスレベルの英語力、日本語力 ・グローバルチームとの協業経験があると尚歓迎 【応募書類】 ・職務経歴書（日英） ・履歴書（※任意。写真不要） 上記書類をアプライ時にアップロードをお願いいたします。 ＃Post-LI Applies advanced subject matter knowledge to solve complex business issues and is regarded
About The Team Our Customer Success team at OpenAI is dedicated to partnering with our customers and their people to embrace AI through the adoption of ChatGPT Enterprise. OpenAIs customers represent a range of diverse backgrounds and maturity, from
At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your
At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your
Head of Customer Invoice to Cash (Ci2C), Japan Location: Tokyo 50% Remote working Job type: Permanent About the job At Sanofi Consumer Healthcare, we have one overarching mission - to work passionately,challenging ourselves and our industry every
Position Summary: Customer Support Executive is the entry point for customers in Japan seeking application and content support for Trading, Risk Management, Media and Wealth Management customers in Japan. The role is responsible for delivering world class service experience
Customer Experience Lead, CWC Tokyo Description - Job Summary As a Customer Experience Lead, you are responsible for planning and managing the customer briefings and events at the Tokyo Customer Welcome Centre. Youll work with a variety of internal stakeholders to
Customer Care Specialist Do you like creating/managing customer service processes data, identifying improvement areas, develop solutions and track their implementation? Do you like initiate efficiency, simplicity and quality within the customer facing organizations? Join our Customer Care Team Our team
Microsoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and
Work Your Magic with us! Ready to explore, break barriers, and discover more? We know you’ve got big plans – so do we! Our colleagues across the globe love innovating with science and technology to enrich
Key Responsibilities: Performs all standard service activities through Tier0 & Tier I unassisted. Performs standard Tier II with assistance. Able to perform routine preventative maintenance within established timeframes. Completes quality repairs. Responds to fab issues by
Company Description LinkedIn is the world’s largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain
Key Responsibilities: Performs all standard service activities through Tier0 & Tier I unassisted. Performs standard Tier II with assistance. Able to perform routine preventative maintenance within established timeframes. Completes quality repairs. Responds to fab issues by
As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and
Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves
In our ‘always on’ world, we believe it’s essential to have a genuine connection with the work you do. CommScope and its brands creates network technology to bring people together. By joining our team, you will
Minimum qualifications: Bachelors degree in Computer Science, a related technical field, or equivalent practical experience. 6 years of experience with cloud native architecture in a customer-facing or support role. 5 years of experience in business requirements analysis
Key Responsibilities: Performs all standard service activities through Tier I unassisted. Performs standard Tier II with assistance. Able to perform routine preventative maintenance within established timeframes. Completes quality repairs. Responds to fab issues by communicating with
Join FxPro: a leading international fintech company. Be a part of our expanding international team, with offices in Limassol, London, Monaco, Nassau, and Dubai. FxPro boasts a diverse workforce of over 300 employees representing 22 nationalities,
Job Description Technical Services Manager (Japan) At Thermo Fisher Scientific, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life – To enable our
