Key Responsibilities Develop new procedures and Best Known Methods (BKMs) to service new products Participate in or own first chamber Build & Test in Apps lab Solve issues, or work with Engineering to address issues identified
STAND 8 is a global leader providing end-to-end IT Solutions. We solve business problems through PEOPLE, PROCESS, and TECHNOLOGY and are looking for individuals to help us scale software projects designed to change the world! As
As a Desktop Support Technician you will provide technical assistance, support and advice to users. Troubleshooting desktop computers, applications, networking problems, communication devices & video conferencing equipment. Communicate solutions and educate users of policy, procedure and best practices
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Job Details About Salesforce We’re Salesforce, the
Rapsodo Inc. is a sports analytics company that employs computer vision and machine learning to help athletes of all levels achieve their peak performance. Our innovative technology applications range from optimizing PGA Tour golfers launch conditions
Build the future of data. Join the Snowflake team. Snowflake? Snowflakeはデータ革命の最前線に立ち、世界最高のデータとアプリケーションのプラットフォームの構築に取り組んでいます。私たちのミッションはデータサイロ化を解消して、「世界中のデータをモビライズすること」を目指しております。私たちとともに急成長していくデータの未来を築いていきましょう! Cloud Support team’s mission? Snowflakeのパッションと技術力を駆使して、お客様にSnowflakeを最大限かつ最適に活用頂くために、世界トップクラスのテクニカルサポートを行っております。 サポートエンジニアとして、技術的ガイダンスや専門的アドバイスを顧客に提供するとともに、顧客の声を社内のエンジニアリングチームに伝え、フィードバックや改善を行っていただきます。また、チーム内のナレッジ構築において、組織やプロセス改善の一翼を担っていただきます。 Responsibility as a Support Engineer: Snowflakeの顧客へのメール、ウェブ、電話でのサポート。 Snowflakeの環境、コネクタ、サードパーティのパートナーソフトウェア、ツールを活用して問題を調査する。 社内外のナレッジベースに既知の解決策を文書化する。 お客様から提出された要望から発生したバグや機能要求を文書化して提出する。 技術的および非技術的なプロジェクトに取り組む。 General requirements: 世界トップクラスのデータ・クラウド・プラットフォームで働くことに興味があり、新しい技術を学び、技術的スキルを伸ばしたい方 テクニカルサポート、もしくは類似する技術的な顧客対応業務の経験 卓越した日本語のコミュニケーションスキル 基本的な英語のコミュニケーションスキル(読み書き) AWS、 Microsoft Azure、 もしくは Google Cloud
At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique
Our vision is to transform how the world uses information to enrich life for all. Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring
Our vision is to transform how the world uses information to enrich life for all. Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring
Tier 2 Escalation Specialist at Smartsheet Tokyo, Japan Smartsheet is looking for a Support Specialist in Japan who will be responsible for tackling complex technical issues. Successful individuals in this role will enjoy troubleshooting, testing, and documenting
Company Description Mirantis helps enterprises move to the cloud on their terms, delivering a true cloud experience on any infrastructure, powered by Kubernetes. The company uses a unique as-a-service model empowering developers to build, share and
Here at Appian, our core values of Respect, Work to Impact, Ambition, and Constructive Dissent & Resolution define who we are. In short, this means we constantly seek to understand the best for our customers, we
RSA - Technical Support Engineer 2 RSA provides trusted identity and access management for 12,000 organizations around the world, managing 25 million enterprise identities and providing secure, convenient access to millions of users. RSA specializes in empowering security-first
Company Description At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for
Key Responsibilities Provides highly visible customer support through the performance of on-site installation, as well as overseeing any necessary diagnoses, troubleshooting, service, and repair of complex equipment and systems. When necessary, works closely with customer to optimize
We help the world run better Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace
Company Description At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for
Company Description At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for
職種 正社員 職務明細 【About Catalina Marketing Japan】 Catalina has influenced shopper behavior by delivering personalized ads. We help CPG Brands, Retailers, and Agencies optimize at every stage of planning, execution, and measurement based on insights extracted
職種 正社員 職務明細 Midokura is seeking a Support/customer success engineer as a point of contact to guarantee the right level of customer success to satisfaction. We are looking for a highly motivated individual who is willing to learn