Key Responsibilities Participates in new product introductions and early learning shipments, resolution of critical long-term customer issues with upper management, and identifying special projects for successful implementation and completion. Responsible for product Hardware performance at a
This role will provide all aspects of escalations technical support for Applied Materials CMP installed base of tool technologies. It will be responsible for enhancing tool performance through remote and on-site escalations support to Customer Engineers, technicians,
Key Responsibilities through in-depth understanding of customer technologies and critical gaps, lead product application roadmap for future solutions Technically leads difficult, complex application activities and team Create and Leads the execution teams ß-sites, evaluation and demos
Key Responsibilities With minimum oversight, provides legal advise and services on issues arising in a particular country or region regarding customer matters With minimum oversight, provides legal advise and services on issues arising in a particular
Key Responsibilities Engages with customers to understand customer roadmap, interpret the technology needs and identify opportunities for Applied engagement. Drives the adoption of new technology at the customer site. Manages a team that works closely with customers
Key Responsibilities Create under supervision quotations/opportunities in ERP system and provide to customer. Dealing with limited volume Create under supervision and maintain accurate Sales Orders in ERP Escalate customer requirements not being met Handle customer inquires
Key Responsibilities Develops broad and comprehensive business & marketing plans, assesses market penetration and product positioning to drive competitive advantage, revenue and market share. Conducts broad and comprehensive competitive analysis for specific products or product lines
Key Responsibilities Provides highly visible customer support through the performance of on-site installation, as well as overseeing any necessary diagnoses, troubleshooting, service, and repair of complex equipment and systems. When necessary, works closely with customer to
Key Responsibilities Is proficient on primary toolset and demonstrates ability to acquire additional systems and applications. Performs startup activities through Tier II with limited support. Able to complete qualifications with minimal assistance. Completes quality repairs. Actively
Key Responsibilities Performs Tier I procedures and preventative maintenance and wet-cleans, seeking assistance when needed. Assists senior engineers with corrective maintenance as needed. Disassembles, cleans and rebuilds kits as part of kit management quality. Learns and
Key Responsibilities: Performs all standard service activities through Tier I unassisted. Performs standard Tier II with assistance. Able to perform routine preventative maintenance within established timeframes. Completes quality repairs. Responds to fab issues by communicating with
