卓越したホスピタリティは、あなたから始まります 誰かの一日を明るくする自分を想像してみてください。ホテルチームの一員として働けば、出勤するたびにまさにそれを実現することができます。 職務内容： あなたは、ゲストがホテルに到着した際に最初に出会うスタッフの一人であり、ご出発の際には最後にお見送りするスタッフの一人でもあります。荷物の運搬や客室へのご案内、ホテル施設や周辺観光情報のご案内などを通じて、ゲストの滞在をサポートします。温かくパーソナルなサービスを提供し、ゲストのニーズを先回りして考え行動することで、ご到着からご出発まで快適で心に残る滞在体験を創り出します。 ゲストサービスエージェントとして、あなたの役割は単にゲストの到着や出発をサポートすることだけではありません。思い出に残るひとときを創出し、すべてのゲストに「歓迎されている」「大切にされている」「心から気遣われている」と感じていただくことで、ヒルトンの「ホスピタリティの光と温かさ」を広げる重要な役割を担います。 Exceptional Hospitality Starts with You Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! Long Description: You will
POSITION SUMMARY Answer, record, log, and process all guest calls, requests, questions, or concerns. Operate telephone switchboard station. Process guest requests for wake-up calls, screening calls, do not disturb, call forwarding, conference calls, TDD relay calls, and non-registered
POSITION SUMMARY Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation
About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to
【Organization Description】 Developed in partnership with jeweler and luxury products designer Bulgari, our select Bulgari Hotels & Resorts are located in major cosmopolitan cities and luxury resort destinations. Join our team and help deliver the excitement,
POSITION SUMMARY Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation
POSITION SUMMARY Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Service Representatives take the initiative to deliver a wide range of
POSITION SUMMARY Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation
TrustYou is a leading AI-driven hospitality platform dedicated to transforming guest experiences and empowering businesses to thrive. With a multicultural team of over 150 professionals working remotely across the globe, we are on a mission to help