This job requires Japanese language ability. JD is available in Japanese only. Consumer Support Contents & Training Management Specialist - Mercari 雇用形態： 正社員 働き方：フレックスタイム制（コアタイムなし） 勤務地：六本木 詳細はキャリアサイトの募集要項よりご確認ください メルカリグループについて あらゆる価値を循環させ、あらゆる人の可能性を広げる 「地球資源が限られているなか、より豊かな社会をつくるために何ができるか」。2013年、創業者の山田進太郎が世界一周の旅で抱いた課題意識から、フリマアプリ「メルカリ」は生まれました。私たちは、物理的なモノやお金に限らずあらゆる価値を循環させることで、誰もがやりたいことを実現し、人や社会に貢献するための選択肢を増やすことができると信じています。 テクノロジーの力で世界中の人々をつなぎ、あらゆる人の可能性が発揮される世界を実現していきます。メルカリグループの目指すべき方針については Mercari Culture Doc をご覧ください。 組織・チームのミッション カスタマーサービスのコンシューマーサポートチームは、メルカリ・メルペイのサービスを利用される一般のお客さまのサポート、ならびにカスタマーエクスペリエンスの設計、運営を担う組織です。 本ポジションは、カスタマーサポートにまつわるナレッジやトレーニング関連コンテンツ全般の作成・編集・運用に加え、お客さま向けヘルプセンターガイドの開発、およびカスタマーサポートオペレーター向けトレーニングの実施・管理を行います。また、問い合わせデータや現場から得られる一次情報をもとに、社内外の関係者と協業しながら継続的な改善を推進し、オペレーションの効率化、カスタマーエクスペリエンスの向上、ビジネスの成功に貢献します。 お客さま対応に関わるAI活用を推進し、自己解決率向上や一次対応品質の向上を通じて、サポート体験と生産性の両立も目指しています。
American Express Intgernational Card Services (ICS) is the leading provider of Corporate & SBS Card Programs, Supplier Payments Solutions and other expense management tools that help small businesses, mid-size companies and large corporations around the world
Instructorfor Japanese Language Language:Japanese Location:Tokyo, Japan Employmenttype: Freelance Student:Adult student seeking to learn Japanese Schedule: Once a week on Sundays for 2 hours StartDate: ASAP, at the beginning of June Lengthof Contract: Up to 75 hours
Veeam is the Data and AI Trust Company, specializing in helping organizations ensure their data and AI are fully understood, secured, and resilient to enable the acceleration of safe AI at scale. As the market leader
Company Description Sirtex Medical is a global leader in healthcare, with offices in the U.S., Australia, Germany, and Singapore, dedicated to improving patient outcomes. Our mission is to be at the forefront of minimally invasive cancer
Keywords Studios is looking for a Project Manager to help with the growth of its Marketing service line. Depending on your background, skills, experience and resourcefulness, you may be the right person for the job. We value
Japan Study Managerは、日本国内において治験の管理・監督を担い、CROや治験実施医療機関と連携しながら、治験参加者の安全と福祉、治験の品質を確保し、治験の計画通りの実施をリードします。グローバル・ローカル双方と連携し、課題解決や進捗管理も担当します。 JOB SUMMARY & RESPONSIBILITIES Responsible for in country study/site management and clinical/scientific oversight activities of assigned clinical trials to ensure patient safety and quality study execution in accordance with applicable prevailing laws, Good Clinical
Location: Tokyo,Tokyo,Japan Founded in 1982, MaloneBailey, LLP is a full-service, PCAOB-registered public accounting firm headquartered in Houston and with offices in Beijing, Shenzhen and Tokyo. MaloneBailey, LLP provides audit, tax and consulting services to public and
As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the worlds largest
Company Description We take care of our employees, and they take care of our customers! Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we
求人内容 This position has mainly following responsibilities and authorities to timely deliver effective and safety products in Japanese market, to reduce customer complaint/malfunction, and to improve product quality: • Lead risk management team and implement risk
Company Description Continental develops pioneering technologies and services for sustainable and connected mobility of people and their goods. Founded in 1871, the technology company offers safe, efficient, intelligent and affordable solutions for vehicles, machines, traffic and
About the Role: Grade Level (for internal use):10 Job Posting Title: Customer Success Manager, CAP IQ Role Overview: As a Customer Success Manager focused on Visible Alpha (VA), you will be responsible for driving user engagement, product
Auto req ID: 54304 Title: Marketing Manager Job Function: Marketing Location: TOKYO Additional Location: Company: Harley-Davidson Motor Company Full or Part-Time: Full Time At Harley-Davidson, we are building more than machines. It’s our passion and commitment to
At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You
Kenvue is currently recruiting for a:Senior Analyst, Japan Business Unit Finance What we do At Kenvue, we realize the extraordinary power of everyday care. Built on over a century of heritage and rooted in science, we’re
The Red Hat Customer Experience and Engagement (CEE) team is looking for several Software Maintenance Engineers to join us in Tokyo, Japan. You will be responsible for prioritizing assigned work and resolve routine to semi-routine issues
Overview Quest Software builds the foundation for enterprise AI with solutions in data governance, cybersecurity, and platform modernization. More than 45,000 companies — including 90% of the Fortune 500 — trust Quest to solve their most
KnowBe4 is the global leader in Human Risk Management, trusted by over 70,000 organizations worldwide to secure their employees and AI agents for over 15 years. Were pioneering a new era of security. AI-powered since 2016.
About the team The Codex Deployment Engineering team helps customers adopt OpenAIs coding tools throughout their software development lifecycle. We act as trusted technical partners, guiding engineering teams as they integrate Codex into their projects and