At Johnson & Johnson,we believe health is everything. Our strength in healthcare innovation empowers us to build aworld where complex diseases are prevented, treated, and cured,where treatments are smarter and less invasive, andsolutions are personal.Through our
At Johnson & Johnson,we believe health is everything. Our strength in healthcare innovation empowers us to build aworld where complex diseases are prevented, treated, and cured,where treatments are smarter and less invasive, andsolutions are personal.Through our
Company Description At Coface, we make trade happen everyday. Our 5,200 experts representing 80+ nationalities in 58 countries are united by a shared purpose: helping companies navigate through uncertainty by empowering them to make the right
Department Welcome to our Customer Project Execution (CPX) team in Asia (Onshore) We are dedicated to delivering projects to our customers across the Asia region. Our success hinges on close collaboration with customers, suppliers, and other
Company Description Strategy (Nasdaq: MSTR) is at the forefront of transforming organizations into intelligent enterprises through data-driven innovation. We dont just follow trends—we set them and drive change. As a market leader in enterprise analytics and
WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered
JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are
At Gilead, we’re creating a healthier world for all people. For more than 35 years, we’ve tackled diseases such as HIV, viral hepatitis, COVID-19 and cancer – working relentlessly to develop therapies that help improve lives
企業概要 Turner & Townsend is a global professional services company with over 22,000 people in more than 62 countries. Working with our clients across real estate, infrastructure, energy and natural resources, we transform together delivering outcomes
職務目的 コンタクトセンター領域の企画・設計・業務改善を通して、コンタクトセンターの運営を最適化 Japan Transformationにおける新しいテクノロジーの導入の企画・設計に深く関わりコンタクトセンターの業務の生産性の向上と顧客及びビジネスパートナー(代理店)の顧客満足度の最大化を実現 職責 Transcription(音声のテキストデータ化)からの照会内容のサマリー生成化の要件定義 感情分析の導入検討、導入後のCX向上、プロデュサーチャネルの品質向上計画 音声データをAgent AIを利用し、損保ポータルから適切な回答をBSR(受電スタッフ)へ表示するアシスト機能の開発 CCに照会が多い項目への次期AIG CONNECTへの要件検討 コンタクトセンターですでに導入されているSales Force(CRM)をDistributionに導入への要件の共同検討 音声システムのGenesysの標準機能拡大検討 コンタクトセンター領域のデータベースを利用したデータ分析及びデータ提供 コンタクトセンターの最適化へのサポート 主要な関係先 内部関係先(AIG組織内) オペレーション統括部 IT部門 ディストリビューション部門 各商品部門 外部関係先(AIG組織外) プロデューサー(代理店/ CA等) カスタマー(間接対応) 開発ベンダー 必要とされるスキル・経験 最終学歴 • 学士号または同等の学位 スキル/知識/能力/資格/免許 【能力】 データ分析スキル(ExcelやPower BI等を用いた集計) コミュニケーション力・調整力(各コンタクトセンタースタッフとの協力や他部門との調整) 資料作成スキル(Excel、Word、Powerpoint)
SummaryThe Principal is the Services leader/owner of the Customer Account and the field leader on all implementation-related topics. Youll be responsible for the success of the cloud transformation programs, ensuring that projects stay on track and
At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20%
Job Purpose: Drive sustainable revenue growth and commercial excellence by leading KPI management, optimizing trade investments, enhancing sales operations, and implementing data-driven and digital initiatives. Partner cross-functionally and with global stakeholders to ensure effective execution, governance, and
Job Description: Business Overview Rakuten Group is guided by its core philosophy of empowering people and society through innovation. Starting with its internet shopping mall, Rakuten Ichiba, the company has expanded into a wide range of
SummaryJob Family Group Description - Communication & Marketing: Gathers jobs relating to all areas of communication for every audience and channel. Conveys the image and identity of the brand. Job Family Description -Marketing: Proposes and presents
Company Description At Red Bull, we give wiiings to people and ideas. As Legal Counsel, you will be the key legal business partner for Red Bull Japan, supporting the local management team in identifying, managing, and
本ポジションは、営業活動や売上に関わる各種データを分析・可視化し、事業部の意思決定や実行力を高める役割です。 現場・本社・関連部門と連携しながら、業務改善やシステム活用を通じて、組織全体のパフォーマンス最大化を支援します。 企業情報 グローバルに事業を展開する外資系メディカルテクノロジー企業。高度医療領域において高い専門性とブランド力を有し、日本市場でも継続的な成長を遂げています。少数精鋭かつクロスファンクショナルな環境の中で、国内外ステークホルダーと連携しながら事業成長に貢献できるポジションです。 職務内容 * 営業・顧客・活動データなどを活用した分析および示唆出し * 事業部と連携した課題設定、仮説検証、改善施策の立案・実行 * 経営・マネジメント向けのレポートやダッシュボードの作成・改善 * 社内CRMや関連システムの改修要件整理、IT部門との調整 * データ統合や業務標準化、自動化などの横断プロジェクト推進 * 会議体の運営、進捗・課題管理などのプロジェクトサポート全般 理想の人材 必須要件 * 大卒相当の学歴または実務経験 * Excelを用いたデータ集計・分析の実務経験 * PowerPointでの資料作成経験 * 会議運営や関係者調整を主体的に行った経験 * プロジェクト計画・進行管理に関わった経験 * 日本語ビジネスレベル、英語での業務に抵抗がないこと * 営業企画等Commnercial Excellenceに関連する経験 歓迎要件 *
企業概要 Turner & Townsend is a global professional services company with over 22,000 people in more than 62 countries. Working with our clients across real estate, infrastructure, energy and natural resources, we transform together delivering outcomes that improve people’s lives.
Company Description Strategy (Nasdaq: MSTR) is at the forefront of transforming organizations into intelligent enterprises through data-driven innovation. We dont just follow trends—we set them and drive change. As a market leader in enterprise analytics and
KRGs client is a high-growth agency operating at the intersection of influencer marketing and talent management. Working with globally recognised organisations, major institutions, and high-profile public-facing brands, they help shape how influential voices connect with audiences