Company Description It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global
Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last
We are Rokt, a hyper-growth ecommerce leader. Rokt is the global leader in ecommerce, unlocking real-time relevance in the moment that matters most. Rokt’s AI Brain and ecommerce Network powers billions of transactions connecting hundreds of
2026 Bloomberg Customer Support Representative (Japanese Speaker) - Tokyo Location Tokyo Business Area Technology Support Ref # 10052063 Description & Requirements The Company: Bloomberg ignites the power of information and technology to bring clarity to a sophisticated
Customer Success Manager – Japan Location: Tokyo (Hybrid) About the Role We are looking for a Customer Success Manager who ensures our customers achieve maximum value from our solutions. This role requires strong communication skills, project and stakeholder management,
Industry leader? Well, how about an industry creator?! At WalkMe, now an SAP company, we’re not just the leader in digital adoption, we started the digital adoption revolution - enabling organizations to pinpoint and resolve digital
Job Requisition ID # 26WD99312 募集職種概要 お客様の成功が、私たちの成功です。 建築・建設・エンジニアリング（AEC）業界は今、大きな変革の時代を迎えています。人材不足、生産性向上への要求、デジタル化の加速など、多くの課題に直面する中で、BIMやクラウドプラットフォームを活用した新しい働き方への転換が求められています。 しかし、本当の変革はソフトウェアを導入しただけでは実現できません。人が変わり、組織が変わり、業務プロセスが変わることで、初めてビジネス成果につながります。 Business Customer Success Manager（CSM）は、Autodeskソリューションを導入されたお客様が、その投資価値を最大限に引き出し、期待するビジネス成果を実現できるよう支援する戦略的な役割です。 主に建築・建設・エンジニアリング（AEC）業界のお客様を担当し、顧客ライフサイクルの「Onboard」「Use」「Extend」フェーズを通じて、利用定着、価値実現、業務改善、そしてデジタルトランスフォーメーションの推進を支援します。 お客様の経営層、部門責任者、プロジェクト担当者など様々なステークホルダーと協働しながら、Customer Success Planを策定・実行し、お客様の目標達成を支援します。 AutodeskのCustomer Successは単なる製品サポートではありません。 私たちは、お客様の信頼できるパートナーとして、建設業界の未来を共に創り、より良いプロジェクトの実現を支援しています。 主な業務内容 担当顧客ポートフォリオにおけるポストセールスリレーションシップを管理する 顧客の事業目標、業務課題、成功指標を理解し、Autodeskソリューションを活用した価値実現を支援する Customer Success Planを顧客と共同で策定し、利用定着、成果創出、成功指標を明確化する オンボーディング活動を支援し、早期の価値実現（Time-to-Value）の実現を推進する 製品利用状況、顧客ヘルス、エンゲージメント状況をモニタリングし、リスクや成長機会を特定する 顧客組織における利用定着やチェンジマネジメントを支援し、新しい働き方の定着を促進する 顧客の業務プロセスやプロジェクトワークフローを理解し、生産性向上や業務改善につながるベストプラクティスを提案する 定期的なビジネスレビューを実施し、成果やROIを可視化するとともに、次の成功に向けたアクションを策定する 営業、チャネルパートナー、テクニカルセールス、サポート、サービス部門と連携し、顧客成果を最大化する 顧客の成功事例や価値実現を文書化し、社内外への共有を行う 顧客にとってのTrusted Advisor（信頼できるアドバイザー）として長期的な関係を構築する 必須条件 Customer Success、Account Management、Consulting、Sales、Renewalsなどの顧客対応経験 顧客課題を理解し、ビジネス成果につながる提案や支援を行った経験 複数のステークホルダーとの関係構築および調整経験
Job purpose AstraZeneca’s 2030 strategy is driven by its bold ambition to pioneer scientific innovation, lead in key disease areas, and transform outcomes for patients worldwide. By 2030, the company aims to deliver new medicines, achieve industry-leading
Job Description: Business Overview The Rakuten Group offers over 70 diverse services globally, spanning E-commerce, travel, and digital content, as well as FinTech services such as credit cards, banking, securities, electronic money, and smartphone payment apps.
Meet DeepL DeepL is a global AI product and research company focused on building secure, intelligent solutions to complex business problems. Over 200,000 business customers and millions of individuals across 228 global markets today trust DeepLs Language
At Cybereason, our Customer Success Managers serve as trusted advisors to our clients, ensuring they maximize the value derived from our industry-leading solutions. We seek mature, empathetic, and tech-savvy communicators who recognize the critical role Cybereason plays
About Aeris Communications Inc. For more than three decades, Aeris has been a trusted cellular IoT leader enabling the biggest IoT programs and opportunities across Automotive, Utilities and Energy, Fleet Management and Logistics, Medical Devices, and
Job Description: Business Overview Rakuten Group provides over 70 services across a wide range of fields, including internet services such as e-commerce, travel, and digital content; fintech services such as credit cards, banking, securities, electronic money,
As a Customer Success Associate, you will focus on the long term strategic relationship with our customers, drive adoption, and identify growth opportunities across a high volume of Datadog customers to ensure successful product use and retention. You’ll be
Overview Customer Success Manager Location: Remote - Japan Work Arrangement: Remote About This Role Hyland is looking for a passionate and customer-focused Customer Success Manager to help new and existing customers derive maximum value from our products and services. In
Summary/Objectives The Customer Success Manager is critical to helping customers receive value from their investment in Tanium and to ensure Tanium maintains its enviable base of high value, loyal customers that rely on Tanium to manage all their endpoints.
Job Description Summary: Location: Tokyo, Japan Role Type: Individual Contributor What You’ll Do for Us: Lead the business planning of consumer marketing strategies, co-create promotions and product innovation and actively implement and steward global programs in
Overview Customer Success within One Identity is dedicated to helping customers unlock value from their identity management solutions. This role in our Customer Success organization will focus on our most strategic customers in Japan. As a Senior Customer Success Manager at
Who We Are At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world’s leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of
Overview Customer Success within One Identity is dedicated to helping customers unlock value from their identity management solutions. This role in our Customer Success organization will focus on our most strategic customers in Japan. As a Senior Customer Success Manager at