JOB SUMMARY 日本語スキル必須 / Japanese language skill is a must. Entry level management position that focuses on supporting the day-to-day activities in Housekeeping, Recreation/Health Club and Laundry, if applicable. Position works with employees to clean and maintain
POSITION SUMMARY 日本語スキル必須 / Japanese language skill is a must. Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards. Run sold room reports, verify room status, determine discrepant rooms,
POSITION SUMMARY Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a
POSITION SUMMARY Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards. Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing
Exceptional Hospitality Starts with You Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! Your meticulous attention to detail and commitment to excellence
Location Overview Join our team in Aman Tokyo. From the heights of the Otemachi Tower, Aman Tokyo tempers urban dynamism with a profound atmosphere of serenity. Inspired by Japanese design tradition, with ikebana displays, washi paper
Location Overview Join our team in Aman Tokyo. From the heights of the Otemachi Tower, Aman Tokyo tempers urban dynamism with a profound atmosphere of serenity. Inspired by Japanese design tradition, with ikebana displays, washi paper
POSITION SUMMARY Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards. Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing
POSITION SUMMARY Answer, record, and process all guest requests, questions, or concerns via telephone, email, chat, and mobile communication devices. Operate telephone switchboard, process guest requests for wake-up calls, and connecting and directing calls to the
POSITION SUMMARY Greet guests upon arrival and articulately explain details and amenities available. Respond to guest requests for special arrangements or services (e.g., unpacking, dry cleaning press guest garment, shoeshine, assist with reservations, and transportation) by
JOB SUMMARY Responsible for the daily shift operations of Housekeeping, Recreation/Health Club and, if applicable, Laundry. Directs and works with employees to verify property guestrooms, public space and employee areas are clean and well maintained. Completes inspections
JOB SUMMARY Applicants should have a valid work visa for Japan or be eligible to work in Japan. Responsible for the daily shift operations of Housekeeping, Recreation/Health Club and, if applicable, Laundry. Directs and works with employees
MAINTENANCE WORKER SUPERVISOR- NGIS OKINAWA*Offering Local SOFA* Job Number: 260002VX Primary Location: Japan-Okinawa-Ken-Okinawa Organization: NGIS OKINAWA Pay Range: $25.73 ( based on NAF wage chart) MUST BE SOFA (STATUS OF FORCES AGREEMENT) SPONSORED IN ORDER TO
主な業務内容 ・クラブラウンジおよびクラブゲストサービスの日常オペレーション全般の管理 ・クラブゲストへのチェックイン・チェックアウト対応および各種案内 ・ゲストからの要望、問い合わせ、苦情への迅速かつ適切な対応 ・クラブラウンジでの朝食、アフタヌーンティー、カクテルタイム等のサービス品質管理 ・クラブスタッフのシフト管理、業務指導、教育・トレーニングおよびパフォーマンス管理 ・サービススタンダードの維持・向上およびオペレーション改善 ・Front Office、Food & Beverage、Housekeeping、Kitchen等の関連部門との連携 ・備品、飲食物、消耗品等の在庫・コスト管理 ・クラブサービスに関するゲスト満足度、フィードバック、各種指標の分析と改善施策の実施 ・安全衛生、食品衛生、セキュリティおよびホテルの各種規程・ブランドスタンダードの遵守 必要に応じて、部門長へのレポート作成および各種ミーティングへの参加 Key Responsibilities ・Manage the day-to-day operations of the Club Lounge and all Club Guest services. ・Handle Club Guest check-in and check-out procedures
POSITION SUMMARY Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests. Secure payment; activate/reissue room keys. Ensure rates match market codes, document exceptions. Verify/adjust billing for guests. Communicate to appropriate staff when guests
Exceptional Hospitality Starts with You Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! Overseeing daily restaurant operations to ensure everything runs smoothly
POSITION SUMMARY Respond promptly to requests from guests and other departments. Fill cart with supplies and transport cart to assigned area. Enter guest rooms following procedures for gaining access and ensuring vacancy before entering. Replace guest
JOB SUMMARY The position is responsible for implementing quality assurance processes that meet the company’s mission and brand standards, target customer needs, ensure employee satisfaction, and focus on continuous improvement at the property level. This position
POSITION SUMMARY Respond promptly to requests from guests and other departments. Fill cart with supplies and transport cart to assigned area. Enter guest rooms following procedures for gaining access and ensuring vacancy before entering. Replace guest
【JOB SUMMARY】 ※This position requires Business Level Japanese Fluency Serves as the property Manager on Duty and directs all property operations during the overnight shift. Ensures that the highest levels of hospitality and service are provided