The Commercial & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world’s most important corporations, governments and institutions entrust us with their business in more than 100 countries. We
Some careers shine brighter than others. Global Payment Solutions is made up of almost 10,000 people, across more than 60 countries. The business is uniquely positioned to help clients make payments across borders, across currencies and
The Commercial & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world’s most important corporations, governments and institutions entrust us with their business in more than 100 countries. We
Job Description: Japan Global Financing and Credit trading is seeking a fixed-term business manager, who will be supporting senior management in enabling business, managing risk and control, ensuring regulatory compliance, performing cost control, delivering efficiency improvement,
Functional Description Global Payments Solutions (GPS) provides payments, collections and liquidity products to Commercial Banking and Global Banking corporate and institutional clients. The team supports clients across domestic and cross-border payment flows, channels and cash management-related service
Role Purpose (overall high level summary of the role): HSBC Global Trade Solutions (GTS) is one of the largest trade services organisations in the world, offering a comprehensive range of forward-thinking supply chain and traditional trade
About this role Business: Client Business Within the Client Business group, we pride ourselves on creating, communicating and delivering investment solutions for clients worldwide. To that end, we have teams of professionals with expertise in the
Job Description: Details of the Division and Team: Japan Fixed Income consist of includes a full suite of products and businesses including High Touch, DMA in Listed Derivatives and Flow Rates, Structured Products FX and Global
Some Careers Have More Impact Than Others. If you’re looking for a role where you can continue to make an impression, take the next step at HSBC where your contributions will always be valued. HSBC Corporate and
Functional Description Global Payments Solutions (GPS) provides payments, collections and liquidity products to Commercial Banking and Global Banking corporate and institutional clients. The team supports clients across domestic and cross-border payment flows, channels and cash management-related service
Role Purpose (overall high level summary of the role): HSBC Global Trade Solutions (GTS) is one of the largest trade services organisations in the world, offering a comprehensive range of forward-thinking supply chain and traditional trade
日本の投資家を、世界基準の体験へ。 Citiは、100以上の市場に広がるネットワークと統合プラットフォームで、機関投資家の複雑なニーズを正確・迅速・透明なサービスに変えていくグローバルバンクです。東京はその中核拠点。Operations（Client Operations）は、Securities Services／TTSなどの各チームと連携し、エンドツーエンドの顧客体験・効率性・コントロールを同時に高水準で実現しています。 本ポジションでは、主要機関投資家の“顔”としてClient Serviceをリードし、日本市場の複雑性とCitiのグローバルな強みを橋渡ししながら、デジタル化・プロセス最適化・リスク管理を前進させていただきます。（ハイブリッド勤務／グローバル連携あり） 仕事内容（Key Responsibilities） クライアント・リーダーシップ：日本の信託銀行／資産運用会社など主要機関投資家のエスカレーション窓口かつ戦略的パートナーとして、複雑なクロスボーダー投資ニーズに応える。 E2E改善／変革の推進：STP向上、手作業削減、例外管理の標準化を主導し、未然防止（Escalation Prevention）とTAT短縮を両立。 マルチ機能・マルチプロダクト運営：セトルメント／アセットサービシング／オンボーディング等の複数機能、および債券・株式・投信など複数プロダクトの運営を俯瞰してリード。 戦略立案と実行管理：運営KPI／KRIの設計、キャパシティ＆スキル計画、改善ロードマップの策定と進捗管理。データドリブンに成果を可視化。 グローバル連携：海外拠点・リージョン・プロダクト・テクノロジーとOne Citiで協働し、グローバル標準と日本の特殊性を整合。英語での交渉・調整をリード。 人材・組織開発：3–5年目安のピープルマネジメント（採用／評価／育成／サクセッション）と、包摂的なチーム文化の醸成。 コントロール／リスク：規制・社内ポリシーに準拠した堅牢な統制を維持しつつ、スループット最大化を図る。 応募資格（Requirements） 必須 カストディ／証券オペレーションのマネージャー経験（チーム運営、品質／納期管理、エスカレーション対応） ピープルマネジメント経験（目安：3–5年）— 採用、評価、育成、パフォーマンスマネジメント 複数機能／複数プロダクト（例：セトルメント、アセットサービシング、オンボーディング／債券・株式・投信など）をカバーした運営経験 戦略的な計画立案と実行（KPI設計、リソース計画、改善ロードマップ） Change maker／Drive：標準化・自動化・STP改善の主導実績 プロアクティブな課題発見・未然防止・再発防止の推進力 グローバルコミュニケーション（英語）での協働経験（リージョン／グローバルとの調整・交渉） 日本の信託・アセットマネジャーの業務慣行への理解と、主要機関投資家対応の実務経験 言語：英語（ビジネス必須）／日本語（基礎〜ビジネス尚可。社内外のやり取りは他メンバーで補完可能） プロダクト知識：非日本証券（US／EU債券等）の取り扱い経験 以下のいずれかに強み：アセット、コーポレートアクション、ミューチュアルファンド（投信） 歓迎要件（Preferred） NPS／CSATなど顧客体験指標の改善をリードした実績 可視化ダッシュボード／例外管理等のデータドリブン運営 クロスボーダー運営（税務・開示含む）の知見
Your Team Responsibilities MSCI Sustainability and Climate is a fast growing business and our clients span some of the worlds largest banks, hedge funds, pension funds and asset managers and corporate. In this exciting and dynamic environment, you
Some Careers Have More Impact Than Others. If you’re looking for a role where you can continue to make an impression, take the next step at HSBC where your contributions will always be valued. HSBC Corporate and
Essential Job Duties and Responsibilities: Description: Footer Overall, Purpose of the Job: To directly lead, coordinate and drive the bespoke fulfilment of requests and services to the highest level of quality. To drive performance with a
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