Overview 世界中の企業で利用されている Active Directory や認証基盤の内部動作を深く理解し、お客様が直面する最も複雑な技術課題を解決する仕事です。 障害の原因がネットワークなのか、認証なのか、セキュリティなのか、製品の実装なのか。仮説を立てながら真相を追いかける、まるで技術者向けの探偵のような役割です。 Microsoft Customer Service & Support （CSS） の Technical Support Engineer は、単に既知の解決策を案内する役割ではありません。お客様のシステムで発生する複雑な技術課題に対して、ログ、ネットワークトレース、イベント、構成情報、プロトコル仕様などを活用し、仮説と検証を重ねながら根本原因と最適な解決策を導き出します。 また、 Technical Support Engineer の魅力は、「常に最先端の技術に触れ、学ぶことができる環境が整っていること」です。純粋に技術を追求し、国内のみならず世界における製品の第一人者になれる、非常に魅力的な職種です。 CSS の Active Directory Services チームは、Active Directory、認証、グループポリシー、PKI、Hybrid Identity など、企業の ID 管理とセキュリティを支える中核技術を担当します。 これらの技術は、ユーザーがシステムへサインインする、複数の拠点でディレクトリ情報を同期する、アプリケーションやサービスへ安全にアクセスする、証明書を利用して通信やデータを保護するといった、多くの企業活動の基盤となっています。 問題の解決には、Windows Server、ネットワーク、セキュリティ、クラウドサービスなど、複数の技術領域を横断した調査が必要です。必要に応じて、国内外の専門エンジニアや Microsoft の製品開発チームと連携し、お客様のミッションクリティカルな環境を支援します。 また、私たちは AI をエンジニアの専門性を拡張する重要な手段と捉えています。AIを活用した情報整理、ナレッジ検索、ログ分析、スクリプト作成、ケース履歴の要約、ナレッジ生成などを業務プロセスに取り入れています。一方で、AIの出力をそのまま利用するのではなく、実際のログ、一次情報、再現結果に基づいて検証し、技術的に正しい判断を行うことを重視します。
Winning the race to bring new healthcare products safely to a waiting world drives Rapid Micro Biosystems (RMB) to combine today’s innovative technologies as never before. Your career at RMB puts you at the center of
AVEVA is creating software trusted by over 90% of leading industrial companies. Job Title: Sales Support Location: Tokyo, Japan Employment Type: Full-time Reports to: Japan Market Leader Job Role As a member of the Sales Support team, you
Job Title:Field Service Engineer Job Description: Field Service Engineer For more than 40 years, Entegris has been a provider of critical products and materials used in advanced high-technology manufacturing. These products and materials are often used to make
JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed
Senior Design Manager - Mercari Marketplace (Commerce New Service) Employment Status: Full-time Work Hours:Full Flextime (no core time) Office: Roppongi For more details, see the Overview of Our Positions section on our Careers site. About Mercari Circulate
Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our
Position: Technical Support Engineer Employment type: Full time Working location: Tokyo / Hybrid (working in the office at least once a week is encouraged). Working hours: Specialized Discretionary Work System Report to: Associate Director, Client Success Responsibilities/Objectives
Job Description: Business Overview The FinTech Group Company provides a wide range of fintech (financial) services, including various payment services such as Rakuten Card, point programs, internet banking services, securities trading services, and insurance services. Rakutens strength lies in providing various
Celonis is the trusted platform to industrialize Enterprise AI. At our core is the Celonis Context Model — which combines process data, business knowledge, and intelligence into a living digital twin of the enterprise that AI
Led by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics,
Who we are looking for Experience in client management, strong verbal and written communications skills, and some experience with presentations a must. Must possess leadership and management skills. Knowledge of computer systems, financial operations and/or global
The group you’ll be a part of The Customer Support Business Group focuses on enabling our customers with premier customer support throughout their lifecycle with Lam. We drive performance, productivity, safety, and quality of customers installed base performance
The group you’ll be a part of The Customer Support Business Group focuses on enabling our customers with premier customer support throughout their lifecycle with Lam. We drive performance, productivity, safety, and quality of customers installed base performance
Our Mission At Palo Alto Networks®, we’re united by a shared mission—to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking.
About Veeco You probably don’t realize it, but what we do at Veeco touches the lives of every person, every day. It’s a bold statement, but it’s true. From the smartphones in our pockets that access
本ポジションは日本語JDの用意がありません。 Senior UX Researcher- Mercari Marketplace (Commerce New Service) Employment Status: Full-time Work Hours:Full Flextime (no core time) Office: Roppongi For more details, see the Overview of Our Positions section on our Careers site. About Mercari Circulate
POSITION SUMMARY Applicants should have a valid work visa for Japan or be eligible to work in Japan. Answer, record, and process all guest requests, questions, or concerns via telephone, email, chat, and mobile communication devices.
We’re currently looking for a high caliber professional to join our team as Japan Custody Country Head based in Tokyo, Japan. The Japan Custody Country Head is a senior level position responsible for the Japan custody
Job Description: Business Overview We are the development department that supports Rakutens founding business, Rakuten Ichiba. Rakuten Group, Inc. is founded in 1997 and continuing to this day, embodies Rakutens mission of empowering people and society through