Imagine more for your career in games! How about working for a gaming company that is constantly evolving? Are you looking for an employer who listens to your needs and provides a casual and supportive working
PeopleCertは、世界の一流企業で使用されているベストプラクティスやビジネスに不可欠なスキルの評価・認証において、グローバルリーダーとして活躍しています。 世界200カ国以上で展開するEdTechのリーディングカンパニーで、一緒に働いてみませんか。 PeopleCertでは、国際電話のインバウンド・アウトバウンドの対応を通じて、お客様の受験で利用する技術サポートや資格に関するお問い合わせに対応する日本語と英語を話すカスタマーサービス・エージェントを募集しています。PeopleCertのカスタマーサービスは、チャット、電話、Eメールを通じて提供されます。日本語を話すカスタマーサービス・エージェントは、リモートで在宅勤務をすることが可能です。 仕事内容 日本またはアジアの受験者からのメール、チャット、電話などのインバウンドリクエストのカスタマーサービス業務 資格と資格試験に関する苦情や問い合わせに、設定された手順とガイドラインに従って対応する チームワークを大切にし、他のチームと連携して仕事を進め、可能な限り最高の結果を出すこと 役割と活動範囲に関連し、合理的に割り当てられた任務とタスクを遂行する。柔軟で適応力のある顧客中心のアプローチを適用し、複数のタイムゾーンにまたがるPeopleCertの多国籍企業やグローバルな業務に対応すること 応募資格 学士号(履修分野を問わない) 類似の職種で最低1年の経験 カスタマーサービスに熱意がある方 英語(CFEFR C1レベル、LanguageCert C1 LTEまたはC1 IESOLがあれば尚可)および日本語(C2レベル、ネイティブ)の優れた知識 優れた対人コミュニケーション能力、口頭および書面でのコミュニケーション能力 整理整頓ができ、自発的に行動し、柔軟性があり、迅速に期限厳守の環境で働くことができる方 本人認証に関わる業務や研修・試験分野での実務経験があれば尚可 カスタマーサービスに必要なコンピュータリテラシー。一般的なワードエクセル、業務システムなどの利用経験があれば尚可 当社勤務でのベネフィット: 時間的に固定された勤務体系 祝日を除く平日日本時間09:00-17:00 在宅勤務で出社なし(地方都市からの勤務も可能) 国内外の受験者と関係者と英語を使う機会と経験の提供 国際的かつダイナミックでの明るい雰囲気の中での勤務 PeopleCertのポートフォリオに含まれる認定資格の試験を年間2試験無料提供 ベストプラクティスとグローバルな環境を活用した膨大なラーニング経験 常に個人とプロフェッショナルを育成 100%バーチャルな採用プロセス...
About Cove: Cove is the new way to rent your home! Aligned with our mission, were a co-living start-up making it easier and more affordable for young people to rent in flatshares in which they can
POSITION SUMMARY Responsible for serving the hotel reservation needs of the corporate transient customer. The coordinator is also responsible for generating daily, weekly and monthly statistical reports. The Coordinator serves as a sales agent in the reservations
POSITION SUMMARY Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and
Job Description We’re looking for Customer Support Agents who have an excellent command of both Japanese and English to join our growing team in Tokyo on a 1-year Full Time Contract (FTC), starting on 28th May 2024
Support the customer service operations including but not limited to evaluating, monitoring, analysing of results, and implementing any changes. Perform language translation and proofreading where necessary. Respond and support players issues via chat and email, including
Job Title: Technical Support Team Leader Location: Tokyo, Japan Important Job Details: Please Read Before Applying Before proceeding with your application, please take note of the following important details: Monthly Salary: USD 3500 Gross Contract Duration:
At Elanco (NYSE: ELAN) – it all starts with animals! As a global leader in animal health, we are dedicated to innovation and delivering products and services to prevent and treat disease in farm animals and
Support the customer service operations including but not limited to evaluating, monitoring, analyzing of results, and implementing any changes. Perform (JP-EN, EN-JP) language translation and proofreading where necessary. Respond and support players issues via chat and
POSITION SUMMARY Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and
Imagine more for your career in games! How about working for a gaming company that is constantly evolving? Are you looking for an employer who listens to your needs and provides a casual and supportive working
About Zscaler Zscaler (NASDAQ: ZS) accelerates digital transformation so that customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange is the company’s cloud-native platform that protects thousands of customers from cyberattacks
Company Description At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for
Support the customer service operations including but not limited to evaluating, monitoring, analysing of results, and implementing any changes. Perform language translation and proofreading where necessary. Respond and support players issues via chat and email, including
Support the customer service operations including but not limited to evaluating, monitoring, analyzing of results, and implementing any changes. Perform (JP-EN, EN-JP) language translation and proofreading where necessary. Respond and support players issues via chat and
At Microsoft, our mission is to empower every person and every organization on the planet to achieve more. As Team Xbox, we are on a mission to bring the joy and community of gaming to everyone
Company Description Our Mission At Palo Alto Networks® everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is
POSITION SUMMARY Calculate figures for food inventories, orders, and costs. Maintain clear and organized records to ensure all reports and invoices are filed and stored properly. Post invoices using computer programs. Conduct inventory audits to determine
About Springer Nature Group Springer Nature opens the doors to discovery for researchers, educators, clinicians and other professionals. Every day, around the globe, our imprints, books, journals, platforms and technology solutions reach millions of people. For