Why this job matters Service Manager main responsibility to help build and maintain a positive and long-lasting relationship with the customer. Service Manager is the spokesperson, bridging all the correspondence between a customer and service provider.
Company Description Santenは、眼科医療に特化した130年の歴史を持つ製薬企業です。日本発のグローバル企業として60カ国以上に拠点を持ち、目の健康のために様々な革新的な治療法とデジタルソリューションを提供し、世界中の人々の視覚に関わる社会問題に取り組んでいます。 Job Description Job’s mission Contribute to Santen’s vision, values and success by ensuring Santen Digital and Information Technology (DIT) scope of services is enabled by Santen’s IT Service Management (ITSM) platform and capabilities,