【職務概要】 カスタマーケアチームの一員として、注文から現金（Order to Cash）までのプロセス運用を担当する。 受注確認、ステータス更新、出荷スケジュールについて、社内チームや外部パートナーとコミュニケ―ションを取り、一つひとつの注文を円滑に処理する。 受注/出荷/請求の各段階における文書の作成、配布を実行/サポート。 サードパーティベンダーと協業し、パフォーマンス向上をサポートする。 KPIを達成するためのカスタマーサービスの生産性/有効性を改善する。(LIFR、コスト、受注入力エラー、請求エラー、パフォーマンス等) 部門内でのツール、コンピテンシー、成果を強化するためのプログラムを実行する。 チームエンゲージメントを維持し、持続可能なチーム運営をサポートする。 他のカスタマーケアメンバーと協力して日本のサプライチェーン顧客戦略をサポートする。 【主要職務】 1. オペレーション遂行 担当領域オペレーションの遂行 担当領域のオペレーションをモニタし正常なオペレーションを維持する。 突発的なリソース対応（オペレーションカバー） 2. KPI管理 担当領域のKPI計測 3. 改善活動 日常オペレーションから発生する異常や、計測されたKPIを基に改善案を提案/実行 4. ビジネス支援 担当領域の事業部と協業しビジネス成長のための施策支援 【Stakeholders】 社内関係: セールス、マーケティング、メディカルエデュケーション、コンプライアンス（法務） 社外関係: 顧客、外注ベンダー Stay connected by joining our
Minimum qualifications: Bachelors degree or equivalent practical experience. 2 years of experience in account management, sales, or marketing. Experience developing and pitching solutions through various channels (e.g., over the telephone, email, in-person meetings) to prospective customers. Ability
About us The Financial Times is one of the world’s leading news organisations, globally recognised for its authority, integrity and accuracy, with a mission to deliver quality information and services worldwide. At the FT, curiosity thrives
Company Description We are the company that cares – for our staff, for our clients, for our partners and for the quality of the work we do. A dynamic, global company founded in 1995, we bring
企業概要 AbbVies mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on peoples lives across
企業概要 AbbVies mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on peoples lives across
The Red Hat Customer Experience and Engagement (CEE) team is looking for Associate Software Maintenance Engineer to join us in Tokyo, Japan. In this role you will responsible for prioritizing assigned work and resolve routine to semi-routine issues
Job Requisition ID #26WD97585 Position Overview The Senior Associate Business Development Representative (SR2) is responsible for driving lead generation and qualification while providing comprehensive sales support across early-stage pipeline activities. This role leverages CRM systems and analytics
About the OpportunityJob Type: Permanent Application Deadline: 29 June 2026 Title Enterprise Resilience and BCM Associate Director Department Enterprise Resilience, Global Risk, General Counsel Location Japan (Tokyo) Reports To Global Lead Crisis Management & BCM Level Associate Director
Minimum qualifications: Bachelors degree or equivalent practical experience. 4 years of experience in management consulting, sales operations, business strategy, investment banking roles, or digital ads sales. Experience with core business operations (e.g., annual business planning, headcount
At Gilead, we’re creating a healthier world for all people. For more than 35 years, we’ve tackled diseases such as HIV, viral hepatitis, COVID-19 and cancer – working relentlessly to develop therapies that help improve lives
Company Description Work smart, have fun and make an impact! Our purpose is to guide all companies toward a sustainable world. EcoVadis is the leading provider of business sustainability ratings. Our solutions are backed by an
About Us: Morgan Stanley is a global financial services firm helping governments, corporations, institutions and individuals around the world to achieve their financial goals. Morgan Stanley is committed to maintaining first-class service that has defined the
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job CategoryReal Estate & Facility Management Job Details About Salesforce Salesforce
Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our
About the OpportunityJob Type: Permanent Application Deadline: 31 July 2026 Title Institutional Sales, Associate Director Department Institutional Sales Location Tokyo Reports To Head of OAM, Institutional Sales Level 7 We’re proud to have been helping our clients
About Klook We are a leading pan-regional experiences platform in Asia Pacific, purpose built to digitalize experiences and make them accessible to every traveler. Our mission is to build the digital infrastructure for the global experience
メルクと一緒に、あなたの力を発揮しよう！ 冒険、限界への挑戦、そして発見に焦がれるあなたへ。あなたの大志を、メルクで羽ばたかせましょう！科学とテクノロジーを駆使したイノベーションに情熱を注ぐメルクのスタッフは世界中で活躍中です。ヘルスケア、生命科学、エレクトロニクスの分野で、メルクのソリューションは人々の暮らしをますます豊かなものにしています。あなたとメルクの力を合わせて、大きな夢を抱きましょう。メルクは、人、顧客、患者、そしてこの地球という惑星が共存する豊かな世界の構築に情熱を注いでいます。このためメルクでは、好奇心にあふれた人材を募集中です。メルクと一緒に、想像を超えた世界を開拓しませんか？ We are seeking a dynamic and experienced Head of Customer Service to lead and drive our Japan Customer Service team and customer experience initiatives. As the Head of Customer Service Japan, you will be responsible for creating and
Job#1). ASSOCIATE SOURCING LEAD (Procurement) Job Description: Reporting to the APAC Head of Indirect Procurement located in Singapore. Drive Local Procurement Initiatives in line with the Regional or Global Category Strategy and support the business in managing
Working with Us Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department.