Job Description: Details of the Division and Team: Responsible for being the first point of contact for our external clients from inception to account closure. The purpose of the client services function is to enhance the client’s experience with Deutsche
Overview Calling all wealth advisors looking for a role 100% focused on business development! As a Private Client Director with Fisher Investments Japan (FIJ), you will focus solely on acquiring high-net-worth clients. Qualified lead flow is provided with
Client Reporting Assistant Vice President / Vice President Summary Neuberger is seeking an experienced professional to join our Client Reporting team. This role is central to overseeing the preparation, delivery, and retention of client reports related to the companys
At BBH, Partnership is more than a form of ownership—it’s our approach to business and relationships. We know that supporting your professional and personal goals is the best way to help our clients and advance our business.
Head of Client Strategy is a senior level position responsible for a portfolio of platinum clients across the team. This role integrates subject matter and industry expertise across operations. It requires an in-depth understanding of how areas collectively
We’re seeking a future team member for the role of Director, Client Executive Manager to join our Asset Servicing Client Service Japan team. This role is located in Japan (Tokyo). Client Service is responsible for delivering a high-quality client experience
Functional Description Global Payments Solutions (GPS) provides payments, collections and liquidity products to Commercial Banking and Global Banking corporate and institutional clients. The team supports clients across domestic and cross-border payment flows, channels and cash management-related service needs.
About Ogury Ogury is a global adtech company powered by Persona Intelligence, its proprietary technology that enables brands and agencies to activate consistent persona-based strategies across channels and drive measurable brand outcomes. Founded in 2014, Ogury
Help us use technology to make a big green dent in the universe! Kraken powers some of the most innovative global developments in energy. We’re a technology company focused on creating a smart, sustainable energy system.
We are seeking a highly skilled and commercially minded Client Success Manager to support a portfolio of strategic and mid-market investment banking clients across Japan. This role is responsible for driving client adoption, satisfaction, and retention by serving as
Who we are looking for We are looking for a motivated, detail-oriented and client-focused individual to join the State Street Investment Management Japan Intermediary team as an Intermediary Client Services Associate. This entry-level role is suited to someone
Job Description Japan Custody Management Services (CMS) group acts as an overarching layer of oversight for the provision of end to end global custody services to our Japaneseclients and their 3rd party asset managers. CMS acts
About Invesco As one of the world’s leading independent global investment firms, Invesco is dedicated to rethinking possibilities for our clients. By delivering the combined power of our distinctive investment management capabilities, we provide a wide range
City Tokyo Job Type Full Time Country / State Japan Function Category Business development, Client advisory / Relationship management, Sales and trading Join us At UBS, we know that its our people, with their diverse skills, experiences
At BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the world’s financial system, we touch nearly 20% of the world’s investable assets. Every day
Why PlayStation? PlayStation isn’t just the Best Place to Play — it’s also the Best Place to Work. Today, we’re recognized as a global leader in entertainment producing The PlayStation family of products and services including
City Tokyo Job Type Full Time Country / State Japan Function Category Business management, administration and support Join us At UBS, we know that its our people, with their diverse skills, experiences and backgrounds, who drive
Business Development Manager - New Client Acquisition, Keywords Art Studios – Japan ビジネスデベロップメントマネージャー(新規顧客開拓) - アートスタジオ(日本市場担当) We are looking for a motivated, results-driven Business Development Manager to actively identify, prospect, and secure new business opportunities for Keywords Art
Company Description Ready to accelerate your career? Join Cielo, the worlds leading Talent Acquisition Partner, and lead high-performing teams while taking ownership of your success. About Cielo We create careers for ambitious people by moving beyond
日本の投資家を、世界基準の体験へ。 Citiは、100以上の市場に広がるネットワークと統合プラットフォームで、機関投資家の複雑なニーズを正確・迅速・透明なサービスに変えていくグローバルバンクです。東京はその中核拠点。Operations(Client Operations)は、Securities Services/TTSなどの各チームと連携し、エンドツーエンドの顧客体験・効率性・コントロールを同時に高水準で実現しています。 本ポジションでは、主要機関投資家の“顔”としてClient Serviceをリードし、日本市場の複雑性とCitiのグローバルな強みを橋渡ししながら、デジタル化・プロセス最適化・リスク管理を前進させていただきます。(ハイブリッド勤務/グローバル連携あり) 仕事内容(Key Responsibilities) クライアント・リーダーシップ:日本の信託銀行/資産運用会社など主要機関投資家のエスカレーション窓口かつ戦略的パートナーとして、複雑なクロスボーダー投資ニーズに応える。 E2E改善/変革の推進:STP向上、手作業削減、例外管理の標準化を主導し、未然防止(Escalation Prevention)とTAT短縮を両立。 マルチ機能・マルチプロダクト運営:セトルメント/アセットサービシング/オンボーディング等の複数機能、および債券・株式・投信など複数プロダクトの運営を俯瞰してリード。 戦略立案と実行管理:運営KPI/KRIの設計、キャパシティ&スキル計画、改善ロードマップの策定と進捗管理。データドリブンに成果を可視化。 グローバル連携:海外拠点・リージョン・プロダクト・テクノロジーとOne Citiで協働し、グローバル標準と日本の特殊性を整合。英語での交渉・調整をリード。 人材・組織開発:3–5年目安のピープルマネジメント(採用/評価/育成/サクセッション)と、包摂的なチーム文化の醸成。 コントロール/リスク:規制・社内ポリシーに準拠した堅牢な統制を維持しつつ、スループット最大化を図る。 応募資格(Requirements) 必須 カストディ/証券オペレーションのマネージャー経験(チーム運営、品質/納期管理、エスカレーション対応) ピープルマネジメント経験(目安:3–5年)— 採用、評価、育成、パフォーマンスマネジメント 複数機能/複数プロダクト(例:セトルメント、アセットサービシング、オンボーディング/債券・株式・投信など)をカバーした運営経験 戦略的な計画立案と実行(KPI設計、リソース計画、改善ロードマップ) Change maker/Drive:標準化・自動化・STP改善の主導実績 プロアクティブな課題発見・未然防止・再発防止の推進力 グローバルコミュニケーション(英語)での協働経験(リージョン/グローバルとの調整・交渉) 日本の信託・アセットマネジャーの業務慣行への理解と、主要機関投資家対応の実務経験 言語:英語(ビジネス必須)/日本語(基礎〜ビジネス尚可。社内外のやり取りは他メンバーで補完可能) プロダクト知識:非日本証券(US/EU債券等)の取り扱い経験 以下のいずれかに強み:アセット、コーポレートアクション、ミューチュアルファンド(投信) 歓迎要件(Preferred) NPS/CSATなど顧客体験指標の改善をリードした実績 可視化ダッシュボード/例外管理等のデータドリブン運営 クロスボーダー運営(税務・開示含む)の知見 タレント育成/サクセッションの運用経験 必要な資格