Associate Manager, Customer Solution Center - Technical Description - Job Summary • This role is responsible for managing teams engaged in remote service, customer access, pre-sales, and post-sales activities related to business systems and application problems. The role oversees lower-level
Job Description We’re looking for Customer Support Agents who have an excellent command of both Japanese and English to join our growing team in Tokyo on a 1-year Full Time Contract (FTC), starting on 28th May 2024
About this role The Aladdin Client Services (ACS) Team tackles the hardest, most sophisticated problems in FinTech. We utilize our in-depth understanding of Aladdin, our clients’ businesses, and the investment management process to provide world-class customer service to our
Job Description Thermo Fisher Scientific Inc. (NYSE: TMO) is the world leader in serving science, with annual revenue over $40 billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer. Whether
Job Description At Thermo Fisher Scientific, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life - enabling our customers to make the world healthier,
Company Description Third Bridge is a market-leading investment research firm. We provide integrated solutions for the world’s top investors and business leaders to help them make smarter and faster decisions. No other company in the world
Company Description Work smart, have fun and make an impact! Our purpose is to guide all companies toward a sustainable world. EcoVadis is the leading provider of business sustainability ratings. Our solutions are backed by an
Company Description Jobs for Humanity is collaborating with FIS Global to build an inclusive and just employment ecosystem. We support individuals coming from all walks of life. Company Name: FIS Global Job Description Position Type :
Company Description Work smart, have fun and make an impact! Our purpose is to guide all companies toward a sustainable world. EcoVadis is the leading provider of business sustainability ratings. Our solutions are backed by an
職種 正社員 職務明細 CXG is a global Customer Experience Consulting and Services firm, that specializes exclusively in serving premium and luxury brands. We help our clients transform their experiences to achieve meaningful impact. We partner with premium and
職種 正社員 職務明細 At international Membership Club in Tokyo, Responsible for day-to-day operations in Club Retail, including maintaining stock levels, accurate POS transactions, promoting and upselling, gathering patron feedback for member satisfaction, and upholding SMILE standards
At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your
About The Role At ANZ, we’re shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our customers. Our Institutional bank helps our largest customers move trade
Key Responsibilities Performs standard Tier I procedures including wafer measurement. Performs preventative maintenance and wet cleans independently. Assists senior engineers with corrective maintenance as needed. Disassembles, cleans and rebuilds kits as part of kit management quality.
At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your
Key Responsibilities: Performs all standard service activities through Tier I with assistance. Able to perform routine preventative maintenance within established timeframes. Responds to fab issues by communicating with other engineers. Verifies operational quality of system equipment with
◆所属チーム: RWAS Strategy Office (Real World Analytics Solutions) •リアルワールドデータ(日常における医療・健康ビッグデータ)の真の活用を軸に、国内外におけるIQVIAの様々なケイパビリティをつないで新たな価値を創出していく部署です。•同部門には、データサイエンス、医療情報IT、患者中心、IT技術開発を軸に組成されるチームがあり、多様な能力を持つメンバーとの協働はもちろんのこと、部門外の様々なチームと日常的に関わりながら業務を遂行します。 ◆業務内容: •国内の医療機関に対して、自社サービスとなるBIツールをベースとした経営管理・業務支援システムの導入をご担当いただきます。Ø基本パッケージを用いたFIT＆GAP分析および改修対応Ø要件定義、外部設計、内部設計Øプロジェクト進捗管理Ø院内関係者や電子カルテベンダーを含めた各種ステークホルダー対応Øシステム稼働後の運用・保守管理、改修商談対応 ◆役割への期待値: •高いプロジェクト品質：顧客の要望を理解し、ニーズに沿ったシステムの導入をあらかじめ決められた工数内での推進を期待します。•Structured Thinking：複雑な事象、事業、リソースなどから本質をつかみ、企画の作成と推進を頂くことを期待します。•人の巻き込み：国内外、社内外のステークホルダを巻き込み、課題解決に向けて推進できる（広い意味での）コミュニケーション能力を期待します。•曖昧さを楽しむ：新規事業ならではの不確実さ、曖昧さ、unstructuredな状況を楽しむことのできるマインドセットを期待します。 ◆ポジションのやりがい: •新領域となる病院向けサービスをご担当いただくポジションとなります。•院長や理事長、看護部長などの経営層や、医事課担当者や看護師などの現場担当者など院内の多岐にわたるステークホルダーとの折衝が発生するため、病院運営に関するスキルを得ることができます。•将来的には、ご経験の中で本サービスの拡張や新たな医療機関向けサービス開発などもご担当いただくことを想定しております。 ◆過去のProject事例: •急性期病院（約400床）の病院への経営・業務改善を目的としたモニタリングシステムの導入 ◆チームの雰囲気: •多能な能力バックグラウンドを持つ精鋭メンバー集団です。•IQVIAの総力を駆使し、医療・健康領域における複雑な課題を解決していくことを目指すモチベーションの高いチームです。 ◆応募条件: 【必須】 •ウイングアーク１ｓｔ社製ＢＩツール（MotionBoard）を利用したっシステム構築経験•データベースの構築経験（ＳＱＬにおいては必須）•設計書（要件定義書、基本設計書、運用設計書）作成スキル•リーダーレベルでのプロジェクト経験（顧客との折衝経験含む）•顧客ニーズを理解し、論理的に整理できる思考能力•自らの考えを整理し、的確に伝えられるコミュニケーション能力•ネイティブレベルの日本語と顧客対応能力•日本国内への出張が可能な方 【あれば尚可】 •電子カルテを中心とした医療情報分野のデータ活用経験及び知識•顧客マネジメントを含めたプロジェクトマネジメント経験•IT業界での提案営業、上流工程での業務経験•他社BIシステムの導入・構築経験•サーバなどのハードウェア、ネットワークを含めたインフラ関連の業務経験 ◆勤務地: 品川オフィス (週2回程度出社希望） IQVIA is a leading global provider of advanced
At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your
At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your
At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe. The Difference You Will Make As an US Military Services & Sales Engineer,
