Amazonでは、地球上で最もお客様を大切にする企業であることを目指しています。これに向けてモチベーションにあふれ、実行力の高い人材を必要としております。 今回、Amazonは、我々の輸配送チームのチャネル・チーム・リード （CTL）を募集しています。Amazonは世界において最も知名度の高いブランドの１つであり、数百万点に及ぶ商品を大切なお客様に向けて絶え間なくお届けしています。 （※チャネルとは、お客様へお荷物を配送するための手段や経路を指しています） 【Amazon Hub デリバリーパートナープログラム概要】 Amazonからの業務委託を受けた一般小売店を代表とする独立事業主（法人）・個人事業主の皆様が、地域に根差したビジネスを展開されている強みを活かして近隣のお荷物を配送頂き、サイドビジネスとして収入を得て頂くAmazonラストマイルの新しいビジネスモデルです。 Amazon Hub デリバリー ホームページ Amazon Hub デリバリー パートナー様紹介動画 【Job Summary】 このチャネル・チーム・リード （CTL）のポジションは、東京エリアを中心に、Amazonと業務委託契約を締結する配送ストアの開拓、契約、及び配送オペレーションを推進し、配送ストアのパフォーマンス管理やオペレーション計画の実行をサポートします。 ■このポジションで実現できること ・新規配送パートナー/ストアの開拓を通じて、Amazonの配送ネットワーク拡大に貢献 ・新規配送パートナー/ストアとの協業を通じて、配送品質や顧客体験を改善 ・オペレーションを直接支える役割として、目標に対しての改善や成果を実感できる ・多様な関係者との調整を通じて、営業・オペレーション双方のスキルを習得 【勤務地】東京都大田区 【パートナーシップマネジメント】 ・新規配送パートナー/ストアの開拓および契約推進 ・配送パートナー/ストアに対するAmazon配送モデルのトレーニングやコーチング ・配送パートナー/ストアの目標達成(配送量／配送品質)を実現 ・配送パートナー/ストア訪問や派遣社員との連携を通じた信頼関係の構築 【オペレーション管理】 ・配送パートナー/ストアの配送パフォーマンスをモニタリングし、定期的にレポート作成 ・担当エリアにおける配送オペレーションから発生する日々のトラブル対応 ・社内の関係部署と協業し、配送プロセスの改善を推進 【業務改善・効率化】 ・パフォーマンス低下の原因分析と改善策の提案 ・配送パートナー/ストアの契約継続率向上を目的とした施策の実行 =
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