Business Operations Support

The group you’ll be a part of

The Global Customer Operations Group brings industry insights and experience to help our customers deliver on their technology roadmaps. We work tirelessly to earn the trust of our customers, because we know that working closely together leads to the highest quality outcomes.

The impact you’ll make

Join Lam as a Business Operations Analyst, where you'll spearhead process improvement initiatives. With your systems knowledge and business process acumen, you expertly collect and analyze data, evaluate processes, develop metrics, and identify root causes with data-driven indicators for future improvements. Organizing cross-functional project teams, you communicate team progress and survey best practices, showcasing your commitment to operational excellence at Lam.

What you’ll do

As a member of the Business Operations Support team, you will be responsible for a wide range of operational support activities for a key customer account. This role requires close collaboration with internal stakeholders and external partners to ensure accurate, efficient, and timely business operations.

Key Responsibilities
- Prepare, maintain, and analyze operational and sales-related reports
- Support business process improvements and operational efficiency initiatives
- Coordinate equipment delivery schedules with internal teams and external vendors
- Support export and logistics-related operations, including documentation and coordination
- Process equipment order fulfillment activities in SAP, including quote creation and data entry
- Provide general sales and business operations support

Who we’re looking for

Business-level English proficiency (reading, writing, speaking; TOEIC score of approximately 730 or higher)
- Advanced Excel skills, including Pivot Tables, VLOOKUP, and functions
- Proficiency in Microsoft Outlook, PowerPoint, and Word
- Strong communication and interpersonal skills
- High level of accuracy and attention to detail
- Manage multiple tasks and priorities simultaneously
- Experience in coordination, administrative support, or operational support functions involving cross-functional teams and external stakeholders

Preferred qualifications

- Experience in import/export operations

Our commitment

We believe it is important for every person to feel valued, included, and empowered to achieve their full potential. By bringing unique individuals and viewpoints together, we achieve extraordinary results.

Lam Research ("Lam" or the "Company") is an equal opportunity employer. Lam is committed to and reaffirms support of equal opportunity in employment and non-discrimination in employment policies, practices and procedures on the basis of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex (including pregnancy, childbirth and related medical conditions), gender, gender identity, gender expression, age, sexual orientation, or military and veteran status or any other category protected by applicable federal, state, or local laws. It is the Company's intention to comply with all applicable laws and regulations. Company policy prohibits unlawful discrimination against applicants or employees.

Lam offers a variety of work location models based on the needs of each role. Our hybrid roles combine the benefits of on-site collaboration with colleagues and the flexibility to work remotely and fall into two categories – On-site Flex and Virtual Flex. ‘On-site Flex’ you’ll work 3+ days per week on-site at a Lam or customer/supplier location, with the opportunity to work remotely for the balance of the week. ‘Virtual Flex’ you’ll work 1-2 days per week on-site at a Lam or customer/supplier location, and remotely the rest of the time.