Appealing Points:

  • Lead end-to-end solution delivery by designing business solutions, driving Agile development, and supporting enterprise production systems.
  • Work on innovative technologies with opportunities to contribute to AI-based solutions, customer-facing platforms, and digital service enhancements.
  • Collaborate with global teams by working closely with business stakeholders and offshore developers in an Agile environment.

Annaul Salary: 8 Million Yen and Above

Job Responsibilities:

  • Solution Design: Analyze and validate business processes and draft system solution designs to meet business demands.
  • Functional Analysis: Design To-Be models for products, features, or service enhancements in line with the solution design.
  • Solution Delivery: Participate in Scrum ceremonies and collaborate with stakeholders to lead development based on solution designs and user stories. Communicate with offshore developers using basic English.
  • Production Support: Support stable production operations across assigned services, including inquiry investigation, operational improvement, and incident handling.
  • Solution Design: Analyze and verify business processes and draft system solutions to meet business requirements.
  • Functional Analysis: In line with the solution design, design a To-Be model for product, feature, and service enhancements.
  • Solution Provision: Participate in each Scrum activity, collaborate with stakeholders, and lead solution design and development based on user stories. Communicate with offshore developers in basic English.
  • Production Operation Support: Provide support to stabilize production operations across all assigned services, including investigating inquiries, improving operations, and handling incidents.

Job Qualification:

  • 10+ years of experience in system design, development, operations, and maintenance.
  • Experience in Agile development or system/solution development using the SAFe framework.
  • Ability to independently analyze processes based on each application’s functionality and characteristics.
  • Excellent communication skills, including the ability to explain issues to users and developers and guide them toward resolution.
  • Ability to organize tasks and proactively drive initiatives toward issue resolution and goal achievement.
  • Self-motivated to learn new solutions and technologies.
  • Collaborative mindset with the ability to build strong relationships and move projects forward with team members.

Preferred Qualifications:

  • Experience in call center system development
  • Experience in developing customer-facing document generation tools and systems
  • Experience in developing and implementing AI-based systems
  • Experience in call center system development
  • Customer-facing document creation tool/system development
  • Experience in AI-based system development and implementation.

Language Proficiency: Native Level Japanese and Business Level English.

Company Description:

We are a technology-led software services company that fulfills technology companies' software product development needs worldwide. As a trusted partner of today’s enterprises, we build software solutions for the future. We aim to understand our customers' needs and aspirations to deliver software that aligns with their vision. We are passionate about creating future-ready software focusing on superior user experience and ultimate simplicity.Specializing in mobile, web, and cloud-based software development services across various industry verticals, we cater to customers globally. We focus on developing next-generation software products that require a deep understanding of communication networks, operating system internals, device diversity, and critical system resources. Our core strength lies in combining these engineering environments to create cutting-edge software solutions.

. Skillset Required: Solution Design, Agile Development, Scrum, SAFe Framework, System Development, Operations, Maintenance, Process Analysis, User Stories, Production Support, Incident Management, Call Center Systems, Document Generation, AI-Based Systems, Communication, Task Organization, Self-Motivation, Collaboration, Mobile Development, Web Development, Cloud Services
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