Senior Manager, Tech Delivery

The Coca‑Cola Company is evolving into a more digital‑first, data‑driven enterprise to fuel sustainable growth, increase speed to market, and unlock new sources of value. Rapid advances in technology, data, and AI create a unique opportunity to accelerate the KO system’s next chapter of growth by reimagining our core competitive advantages. Building on a strong foundation of modernized infrastructure, global digital experiences, early data capabilities, and proven use cases, we are now shifting from early wins to scaled, end to end impact on growth, productivity, and efficiency.

This next phase moves us from an analog world to a fully digitized one, powered by a digital growth engine that embeds data, technology, and AI into our most critical business domains. Success will require more than technology implementation, it demands a strategic transformation of core capabilities, a domain based, product centric operating model, and a cultural shift toward experimentation, data and technology fluency, and seamless partnership between business and digital teams.

Job Description Summary

The Senior Manager, Tech Delivery - Integration provides hands-on technical delivery for global digital solution rollouts and local digital products within the Japan & South Korea Operating Unit, serving as the technical delivery lead for enterprise digital products deployed in the market. The role partners with Global Digital Operations, Product Management, Engineering, and Data & Analytics teams to deploy, support, and operate digital solutions that deliver measurable business value.

The role supports requirements gathering, fit–gap analysis, deployment execution, and ongoing operations — overseeing quality assurance, release management, and production readiness — while engaging OU and bottler stakeholders to ensure solutions are adopted and global products are successfully localized where needed.

Responsibilities include:

• Execute market deployment of global digital products, including planning, testing, cutover, and stabilization activities.

• Provide technical support for global solutions across applications, data, and infrastructure.

• Support requirements gathering and product feature fit–gap analysis, translating local needs into product inputs.

• Partner with global teams on deployment of digital solutions within the OU and support ongoing operations.

• Oversee product validation, system integration testing, and user acceptance testing to ensure successful, quality product releases.

• Engage OU and bottler stakeholders to align on deployment and support needs.

• Drive adoption and change activities to realize business value from deployed solutions.

• Coordinate with vendors and external partners to ensure delivery quality and adherence to standards.

• Support Agile delivery practices, including sprint planning, backlog refinement, and release coordination across cross-functional teams.

• Track delivery status, risks, and issues, escalating and resolving proactively.

• Evaluate emerging technologies, automation opportunities, and engineering best practices to improve delivery efficiency and operational excellence.
  

Organizational Impact

• Enables successful landing of global digital investments in JKOU markets and bottler environments.

• Supports delivery roadmaps that impact commercial, marketing, and vending operations.

• Ensures consistent execution of delivery standards, quality practices, and release management processes within the OU.

• Works across global teams, OU functions, bottlers, and vendors in a matrixed environment.
  

Innovation & Complexity

• Solves deployment and interoperability issues across global platforms and local systems.

• Applies Agile, DevSecOps, automation, and AI-assisted delivery tools to improve delivery speed and reliability.

• Identifies improvement opportunities in deployment and support processes.
  

Communication & Influence

• Communicates delivery status, risks, and technical concepts clearly to business and technical stakeholders.

• Coordinates across global product teams, local functions, bottlers, and vendors.

• Supports stakeholder engagement and training to drive adoption.
  

Candidate Profile

A hands-on delivery professional with solid technical foundations and strong coordination skills, able to operate effectively between global teams and local market stakeholders. Recognized for navigating complex stakeholder environments and consistently delivering quality technology solutions that achieve measurable business outcomes.

Experience & Qualifications

• 7+ years of experience in technology delivery, application deployment, or technical program management.

• Working knowledge of applications, data flows, integrations, and cloud environments.

• Experience with Agile delivery, DevSecOps practices, and working with global or offshore teams.

• Familiarity with quality assurance, release management, and production readiness practices.

• Strong problem-solving, coordination, and stakeholder management skills.

• Experience in consumer products or bottler ecosystems preferred.

• Working knowledge of Azure DevOps, Jira, Microsoft 365, and related project/portfolio management tools.

For JKOU, the following are additionally valued:

• Deep understanding of Japanese and/or South Korea business, market, and culture

• Experience building or scaling consumer apps in Japan, ideally within vending, retail, or FMCG.

• Japanese language proficiency is strongly preferred, business-level English is required.