Appealing Points:

  • Lead Enterprise Release & Change Management – Own end-to-end release planning, governance, deployment coordination, and change management for complex enterprise applications.
  • Drive Operational Excellence & Continuous Improvement – Improve release quality, deployment efficiency, and process maturity through automation, risk management, and DevOps best practices.
  • Collaborate with Senior Stakeholders Across Functions – Work closely with development, infrastructure, security, operations, and business teams to ensure successful and low-risk production releases.

Job Qualification:

  • 7–12+ years of experience in Release Management, Change Management, Software Delivery, DevOps, IT Operations, or Program Management.
  • Release Planning & Coordination:
    • Develop and maintain release calendars and deployment schedules.
    • Coordinate release activities across development, testing, infrastructure, security, and production support teams.
    • Define release scope, objectives, timelines, and dependencies.
    • Ensure all release milestones and deliverables are completed on schedule.

  • Release Governance:
    • Establish and enforce release management processes, standards, and best practices.
    • Conduct release readiness reviews and approvals.
    • Ensure compliance with organizational governance, audit, and regulatory requirements.
    • Maintain release documentation, deployment plans, and approval records.

  • Change Management:
    • Collaborate with Change Management teams to ensure successful execution of production changes.
    • Participate in Change Advisory Board (CAB) meetings.
    • Review and assess release risks and business impacts.
    • Ensure all release activities comply with change management policies.

  • Deployment Management:
    • Coordinate deployments across development, QA, UAT, staging, and production environments.
    • Oversee production release execution and deployment activities.
    • Manage rollback and contingency plans for failed deployments.
    • Ensure minimal disruption to business operations during releases.

  • Risk and Issue Management:
    • Identify release risks, dependencies, and potential conflicts.
    • Develop mitigation and contingency plans.
    • Escalate critical issues to stakeholders and leadership as needed.
    • Drive issue resolution through cross-functional collaboration.

  • Stakeholder Communication:
    • Communicate release schedules, deployment plans, and implementation status to stakeholders.
    • Provide executive updates on release readiness and deployment outcomes.
    • Manage stakeholder expectations regarding release timelines and risks.
    • Facilitate release review and post-implementation meetings.

  • Continuous Improvement:
    • Analyze release metrics and identify process improvement opportunities.
    • Drive automation initiatives for release and deployment processes.
    • Improve release predictability, quality, and deployment efficiency.
    • Support DevOps and Continuous Delivery transformation initiatives.

  • Experience with one or more of:
    • ServiceNow
    • Jira
    • Confluence
    • Microsoft Teams
    • SharePoint
    • Power BI
    • Excel
    • Incident Management and Monitoring tools

Languages : Native level Japanese and Business level English.

Company Description:

Company helps future-proof your business through a forward-thinking, fluid, and CARING mindset. We excel at digital engineering and help our clients become human-centric, digital-first organizations, augmenting their ability to be responsive, efficient, intimate, creative, and sustainable. Today, we are 19,000 experts across 36 countries, forming a Nation, ready to help our customers succeed.

. Skillset Required: Enterprise Release Management, Change Management, Software Delivery, DevOps, IT Operations, Program Management, Release Planning, Release Coordination, Release Calendars, Deployment Schedules, Release Governance, Release Management Processes, Release Readiness Reviews, Compliance, Organizational Governance, Audit, Regulatory Requirements, Release Documentation, Deployment Plans, Approval Records, Change Advisory Board, CAB, Production Changes, Deployment Management, QA, UAT, Staging Environments, Production Environments, Rollback Plans, Contingency Plans, Risk Management, Issue Management, Stakeholder Communication, Executive Updates, Stakeholder Expectations, Release Review, Post-Implementation Meetings, Process Improvement, Automation, Continuous Delivery, ServiceNow, Jira, Confluence, Microsoft Teams, SharePoint, Power BI, Excel, Incident Management, Monitoring Tools, Cross-Functional Collaboration
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