What success looks like in this role: Job Profile Summary Ensures successful execution of client-facing company projects and services, meeting client expectations and business objectives. Oversees project planning, resource allocation and service delivery. Manages risks and resolves issues, engaging
Amazons mission is to be Earths most customer-centric company, and our award-winning Customer Service (CS) team is an essential part of that mission. Within CS, the APAC Service Delivery organization operates a complex, multi-country network, delivering world-class customer experiences
Amazonは、地球上で最もお客様を大切にする企業を目指しています。高いレベルのカスタマー・エクスペリエンスを実現できる領域のひとつが、Amazonの配送事業です。 Amazonのラストマイル配送を担うデリバリーサービスパートナー(DSP)事業のビジョンは、オーナーとして事業を経営する世界最高のチャンスとなること。安全で質が高く、持続可能な配送会社を小規模事業主が経営することで、自分自身、働く仲間たち、そして地域社会のためにより良い人生を築くことを応援することです。 私たちは、配送会社の事業主がドライバーを増員し、事業を大きくするためのプログラムをリードするマーケティングマネージャーを求めています。 この役割は、事業主の経営課題を理解し、革新的なドライバー募集の仕組みをステークホルダーと協力して企画・運営します。 候補者のターゲティングから、採用プロセスの設計、採用後の体験設計、効果検証までを統合して考えられるこのポジションは、自らのアイデアで業界に変化を起こしたい方に最適です。 理想的な候補者は、業界を問わずブランディングコミュニケーションやマーケティング施策の立案、リード獲得のための施策展開で成功実績のある方です。また、不確定要素があるなかで複数のプロジェクトを進めるプロジェクト管理スキルと、多くのステークホルダーを巻き込んで変革を推進する意欲、新しいプログラムを実現する起業家精神とクリエイティビティを持っていることが求められます。 事業理解のための参考記事: 1. お客様の利便性向上のためにアマゾンロジスティクスが5年間で行ってきたこととは? (Amazon Blog) https://www.aboutamazon.jp/news/delivery-and-logistics/amazon-logistics-five-year-journey 2. Amazon、次世代の「デリバリーサービスパートナープログラム」の運用を開始 (ニュースリリース) https://amazon-press.jp/Logistics/Logistics/Press-release/amazon/jp/Ops/230330_New-DSP/ 3. Amazonが配送ビジネス立ち上げの夢を追う起業家を後押しするプログラムを開始(Amazon Blog) https://www.aboutamazon.jp/news/delivery-and-logistics/amazon-empowers-entrepreneurs-wishing-to-launch-delivery-businesses 4. 配送ビジネスを起業したい人をAmazonがサポート。実際に配送事業を立ち上げた事業者に聞く「よかったこと」 (Amazon Blog) https://www.aboutamazon.jp/news/delivery-and-logistics/interview-on-the-highlight-of-starting-logistic-business 5. DSPプログラム紹介サイト https://logistics.amazon.co.jp/ Amazonでは、最新のAI Tool, 生成AIを日々の業務の中に積極的に取り入れています。 AI Toolは私たちの意思決定のスピードを加速させ、私たちを本当に重要な「判断」と「議論」に集中させることを可能にしています。Amazon では学習を継続する文化が根付いているため、ご自身のペースでAIに関する知識を深めることができるリソースが用意されています。 Key job responsibilities Develop comprehensive
We’re in an unbelievably exciting area of tech and are fundamentally reshaping the data storage industry. Here, you lead with innovative thinking, grow along with us, and join the smartest team in the industry. This type
About Us Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best
About the OpportunityJob Type: Permanent Application Deadline: 31 October 2026 Job Description Title Client Services Assistant Manager Department Client Services Location Tokyo Office Reports To Head of Institutional Client Services Level Client Services and Reporting -4 We’ve been helping clients plan
Location: Japan (Tokyo/Osaka/Nagoya) Join Fortinet, a cybersecurity pioneer with over two decades of excellence, as we continue to shape the future of cybersecurity and redefine the intersection of networking and security. At Fortinet, our mission is
The Installation & Service Manager is responsible for overseeing the planning, coordination, and execution of all equipment installations and service activities for MKS MSD devision in Japan. This role involves managing a team of mechanical and elctrical engineers, to
Explore the possibilities across our global house of brands. Defined by inclusivity rather than exclusivity, Tapestry embraces the exploration of individuality and invests in helping you grow personally and professionally. Every individual in our global house
Job Description: Business Overview Rakuten is the biggest marketplace of Japan and is the largest internet ecosystem with wide range of services ranging from e-Commerce, Travel, Banking, Fintech, Golf, Insurance, Instant Messaging, Mobile Network etc. Rakuten has
Veeam is the Data and AI Trust Company, specializing in helping organizations ensure their data and AI are fully understood, secured, and resilient to enable the acceleration of safe AI at scale. As the market leader
Work ScheduleStandard (Mon-Fri) Environmental ConditionsOffice Job Description As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to
Job Description : ROLE PROFILE Job Title: Assistant Manager - Customer Service (Team Lead) Level: 5B Location: Japan Reports To: VP, OM & CS – APAC, EMEA and NAM Secondary Department: GBS Customer Experience - OTC Operations Purpose
Job Description: Job Description: Business Overview The FinTech Group Company provides various fintech (financial) services, including payment services such as Rakuten Card, point programs, internet banking services, securities trading services, and insurance services. Rakutens strength lies in providing a wide range
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job CategoryOperations Job Details About Salesforce Salesforce is the #1 AI
Company Overview KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. No laptop, smartphone, wearable device, voice-controlled gadget, flexible screen,
Job Description : Hiring Manager did not provide the full Job description, TE Team kindly collect the description in the kick off meeting. Assistant Manager - Customer Service Important This job profile description must be reviewed and updated whilst
At Johnson & Johnson,we believe health is everything. Our strength in healthcare innovation empowers us to build aworld where complex diseases are prevented, treated, and cured,where treatments are smarter and less invasive, andsolutions are personal.Through our
The Data Center Infrastructure Delivery team at Oracle Cloud Infrastructure is a dynamic group of professionals dedicated to delivering state-of-the-art data center facilities at scale and at pace. This team comprises experienced project managers who work collaboratively with
BandLevel 4 Job Description SummaryRole Summary The In-Country Japan H2R Services Manager is accountable for leading Japan H2R service delivery across employee lifecycle administration, workforce data management, employee documentation, payroll-impacting upstream processes, service excellence, vendor governance, compliance, operational controls, and continuous