Account Services Manager / アカウントサービスマネージャー Description - アカウントサービスマネージャー(ASM)の職務内容 担当する顧客 日本国内でHP Indigo デジタル印刷機およびHPインクジェットデジタル印刷機を導入する顧客3社～5社程度。 主な役割 お客様とのコミュニケーション、技術課題の進捗管理、各種改善プロジェクト等の企画・立案・遂行、パートナーおよび国内外他部署との連携、サービスコストの管理、各種レポーティングまで、様々なタスクが含まれる。関係する社内の関連部門、グローバルの部署、社外の協力会社と連携を取りながら、お客様のオペレーショナルエクセレンス達成と成長を支援する。 また、担当する顧客以外においてもHPソリューションの提案、開発、提供などを行い、HPビジネス売上増へ繋げる。 業務内容オペレーショナルエクセレンスの達成と成長の支援 顧客担当者とのコミュニケーションおよび関係維持（工場（現場オペレーター、生産管理部門）、マネジメント、IT部門など） 各種技術課題の管理、および早期解決に向けた支援（エスカレーション等） 生産性（オペレーショナルエクセレンス）のモニタリング、阻害要因の分析 改善のために必要な教育やソリューションの提案、デリバリー支援 活動計画の立案、定期的な報告（社内およびお客様） 生産性向上ミーティングなどを企画し定期的にアップデートを行う プロジェクト管理 新台インストール、アップグレード、移設等のプロジェクトをプロジェクトリーダーとして遂行 国内外のインストールマネージャー、サービスマネージャー、エンジニア、営業、マーケティングなどと協調し、インストール計画を立案、提案を取りまとめ、お客様と合意する スケジュールに沿って必要なリソースを調整し、プロジェクトをデリバリーする。 プロジェクト進捗を社内外へ報告する。 問題が起きた際は適宜エスカレーションを行い解決に努める 残課題についてはパンチリストを作成し、進捗を管理、報告を行う ビジネス開発および営業サポート 新ソリューションの開発およびデリバリーのリード（以下は一例） 新規ユーザーに対する立上げ支援プロジェクト HP Indigoの特徴を活用したカラーソリューション 複雑な要件の加工機の調査および提案 ソフトウェア/ワークフローソリューションの活用提案、コンサル
About Zscaler Zscaler (NASDAQ: ZS) accelerates digital transformation so that customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange is the company’s cloud-native platform that protects thousands of customers from cyberattacks
Job Description Summary The Senior Engineer – CT (Computed Tomography) Systems will design CT products with each sub-system team and deliver CT system with the highest quality. CT Systems Senior Engineer is considered as an expert
At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your
Company Description We are seeking a skilled and experienced Site Reliability Engineer to join our team. In this role, you will be part of the AI & Cloud Engineering (ACE) Division and AI Workbench team. Our AI
Company Description Renesas is one of the top global semiconductor companies in the world. We strive to develop a safer, healthier, greener, and smarter world, and our goal is to make every endpoint intelligent by offering
Customer Experience Lead, CWC Tokyo Description - Job Summary As a Customer Experience Lead, you are responsible for planning and managing the customer briefings and events at the Tokyo Customer Welcome Centre. Youll work with a
Our vision is to transform how the world uses information to enrich life for all. Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring
【障がい者雇用】Supplier Quality Specialist - Nagoya, Japan Company: Boeing Japan Kabushiki Kaisha Job ID: 00000423764 Date Posted: 2024-05-06 Location: JPN - Nagoya, Japan Job Description Qualifications: (Japanese Follows) Boeing Commercial Airplanes Supplier Quality team is seeking a
Supplier Quality Specialist - Nagoya, Japan Company: Boeing Japan Kabushiki Kaisha Job ID: 00000423311 Date Posted: 2024-05-06 Location: JPN - Nagoya, Japan Job Description Qualifications: (Japanese Follows) Boeing Commercial Airplanes Supplier Quality team is seeking a
Our vision is to transform how the world uses information to enrich life for all. Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring
Our vision is to transform how the world uses information to enrich life for all. Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring
Coordinate and lead commercial, engineering and other teams from the beginning of project development through to the Final Investment Decision (FID), with the potential to continue in this role during the later construction stages of the project.
As a DevOps engineer you are responsible for creating and managing Docker Images, Kubernetes for containerisation and automate processes of the platform. This role is an opportunity for you to use your expertise in CI/CD pipeline
Ex-unicorn ERP vendor partnered with some of top global cloud / infra companies to offer both on-premise and cloud software application solutions. Fastest-growing market globally, massive potential. * * Build up (and maintain) a long term
Global EDR company, well known for its wide portfolio of solutions and increasing market share, wide presense in APAC. Solution Specialist * Collaborate with Sales and System Engineering teams to develop and implement opportunity plans. * Draft
As a part of software engineering team, you will be responsible for the development of solutions tailored to slove clients business challenges. You will be responsible for both front-end and back-end development, integrating services and APIs. (This
A global tooling and equipment company is looking for a FIELD SERVICE ENGINEER to be based in Yokohama. About The Company The company is based in Europe with global operations and over 40,000 employees worldwide. In
* We are seeking a fluent Japanese and business-level English-speaking EDC System Implementation Specialist with clinical programming expertise to join our biometrics specialized CRO client, partnering with Japanese pharmaceutical companies. This remote role offers a competitive
A global tooling and equipment company is looking for a FIELD SERVICE ENGINEER to be based in Yokohama. About The Company The company is based in Europe with global operations and over 40,000 employees worldwide. In
