職務の概要 Application Service Excellence (ASE) SaaSサポートの一環として、Enterprise Performance Management(EPM)サポート・チームは、増加する顧客をサポートします。快適なカスタマ・エクスペリエンスを提供することで、顧客のクラウドビジネスを成功に導きます。顧客、従業員、組織全体に利益をもたらす組織を形成できる絶好の機会です。 部署の概要EPMサポートチームは、急速に増加するお客様をサポートするために拡大しています。チームは、新規および既存顧客をサポートするため、オラクル開発部門と提携します。オラクルサポートの未来の一部となり、お客様、従業員、組織全体に利益をもたらすような組織作りができる絶好の機会です。 本ポジションの概要 このポジションは、テクノロジおよびソフトウェア・サポートの経験を持つ製 サポート・マネージャ用です。カスタマー・サービス・サポート、インシデントの追跡、診断、レプリケーション、トラブルシューティ グ、および複雑でクリティカルな問題の解決において卓越したサービスを提供するアプリケーション・サポート・エンジニアのチームを率いる責任があります。このチームが重視していることは、顧客サービスを技術的および機能的レベルで提供し、最終的に各インシデントの完全で完全な解決を推進し、製品改善のためにプロアクティブに作業することです。これには通常、トラブルシューティング、機能チームおよび技術チームとのコラボレーションが含まれ、ミドルウェアやクラウド・サービス、インフラストラクチャなどの分野の問題の解決も含みます。この管理職ポジションは日本の東京を拠点とします。候補者は東京で勤務可能か、または東京に転勤する意思がある必要があります。必要に応じて、週末のシフト勤務ができる必要があります。 Career Level - M2 必要なスキル ・Cloud PBCS/EPBCS/FCCS/ARCS の機能スキル及びPlanning/HFM/Data management/BI+/ReportingのオンプレミスEPM製品スキル ・Essbase, SOA, Web servers, DB knowledge, ADF, IDE, Java, XML, SQLの技術スキル ・高いパフォーマンスをあげることができるチーム作り及びチーム運営能力 ・ミドルウェア及びクラウドサポートの経験 サポートオペレーションのマネージメント
You are a team contributor who enjoys working collaboratively Opportunity to innovate and drive pioneering business initiatives Together we can drive sustainable business growth for our clients Do work that matters: We’re undergoing a rapid transformation,
At DuPont, we are working on things that matter; whether it’s providing clean water to more than a billion people on the planet, producing materials that are essential in everyday technology devices from smartphones to electric
At DuPont, we are working on things that matter; whether it’s providing clean water to more than a billion people on the planet, producing materials that are essential in everyday technology devices from smartphones to electric
Intermediate consulting position operating independently with some assistance and guidance to provide quality work products to a project team or customer that align with Oracle methodologies and practices. Performs standard duties and tasks with some variation
Working with Us Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department.
Working with Us Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department.
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As a recognized authority and leading contributor within the practice, this senior-level consulting professional has broad understanding of solutions, industry best practices, multiple business processes or technology designs across multiple product/technology families. Works directly with Consulting
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We help the world run better Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace
Partners with customers, sales, engineering and product teams to design, demonstrate and deploy Oracle Cloud architectures that address customer business problems. Drives Oracle Cloud customer consumption by accelerating the adoption of Oracle cloud services including discovery,
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We are looking for a Sales Development Representative to join our team. The Sales Development team is essential in Thomson Reuters’ sales efforts and is responsible for a combination of demand response, demand management and demand
POSITION OBJECTIVE: The Securities Services Operations Site Head, Japan, is a senior and country management position responsible for accomplishing results through the management and oversight of Securities Services Operations teams, driving a variety of activities in
The Facility & Project Manager role provides both a strategic and operational support to Japan portfolio, including the management of data centers. The role is responsible to ensure the resiliencies of critical infrastructure management; the functionalities
Job Description Thermo Fisher Scientific Inc. (NYSE: TMO) is the world leader in serving science, with annual revenue over $40 billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer.
