About the Team As we continue to scale, were seeking a Technical Product & Customer Support Specialist based in the APAC region to cater to our European, APAC & African clientele, while also supporting & triaging all other
optimal quality and as per MS processes without any errors or duplication of efforts • Resolves L1 / L2 tickets related to Argus config issues (System and Business), Custom E2b profiles, Configuring Argus Aggregate and Periodic
Company Description Jobs for Humanity is collaborating with FIS Global to build an inclusive and just employment ecosystem. We support individuals coming from all walks of life. Company Name: FIS Global Job Description Position Type : Full
Key Responsibilities Responsible for managing completion of assignments, projects and programs arising from customer issues with Applied products. Ensures correct assignment of engineers to customer and product. Reviews and monitors action plans to close issues to ensure customer
職務の概要 Application Service Excellence (ASE) SaaSサポートの一環として、Enterprise Performance Management(EPM)サポート・チームは、増加する顧客をサポートします。快適なカスタマ・エクスペリエンスを提供することで、顧客のクラウドビジネスを成功に導きます。顧客、従業員、組織全体に利益をもたらす組織を形成できる絶好の機会です。 部署の概要EPMサポートチームは、急速に増加するお客様をサポートするために拡大しています。チームは、新規および既存顧客をサポートするため、オラクル開発部門と提携します。オラクルサポートの未来の一部となり、お客様、従業員、組織全体に利益をもたらすような組織作りができる絶好の機会です。 本ポジションの概要 このポジションは、テクノロジおよびソフトウェア・サポートの経験を持つ製 サポート・マネージャ用です。カスタマー・サービス・サポート、インシデントの追跡、診断、レプリケーション、トラブルシューティ グ、および複雑でクリティカルな問題の解決において卓越したサービスを提供するアプリケーション・サポート・エンジニアのチームを率いる責任があります。このチームが重視していることは、顧客サービスを技術的および機能的レベルで提供し、最終的に各インシデントの完全で完全な解決を推進し、製品改善のためにプロアクティブに作業することです。これには通常、トラブルシューティング、機能チームおよび技術チームとのコラボレーションが含まれ、ミドルウェアやクラウド・サービス、インフラストラクチャなどの分野の問題の解決も含みます。この管理職ポジションは日本の東京を拠点とします。候補者は東京で勤務可能か、または東京に転勤する意思がある必要があります。必要に応じて、週末のシフト勤務ができる必要があります。 Career Level - M2 必要なスキル ・Cloud PBCS/EPBCS/FCCS/ARCS の機能スキル及びPlanning/HFM/Data management/BI+/ReportingのオンプレミスEPM製品スキル ・Essbase, SOA, Web servers, DB knowledge, ADF, IDE, Java, XML, SQLの技術スキル ・高いパフォーマンスをあげることができるチーム作り及びチーム運営能力 ・ミドルウェア及びクラウドサポートの経験 サポートオペレーションのマネージメント
About Zscaler Zscaler (NASDAQ: ZS) accelerates digital transformation so that customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange is the company’s cloud-native platform that protects thousands of customers from cyberattacks
Job Title Product Support Associate Engineer Diversity & Inclusion Amadeus aspires to be a leader in Diversity, Equity and Inclusion in the tech industry, enabling every employee to reach their full potential by fostering a culture of belonging
Key Responsibilities Develop new procedures and Best Known Methods (BKMs) to service new products Participate in or own first chamber Build & Test in Apps lab Solve issues, or work with Engineering to address issues identified Work
Are you ready to unleash your full potential? We’re looking for people who are passionate about payments to chart Worldpay’s path to being the largest and most-loved payments company in the world. About the team Our
Are you ready to unleash your full potential? We’re looking for people who are passionate about payments to chart Worldpay’s path to being the largest and most-loved payments company in the world. About the team Our
Our tech service client is hiring an experienced Bilingual Genesys Support Engineer! Great mid-career /associate, high-class job opportunity// Full-time permanent job! [Client] A Global Indian ICT Service Company based in Tokyo [Nature of Job] Service/ solution delivery
Lead product marketing efforts for advanced Digital Lithography Technology (DLT) tools, targeting back-end packaging processes for innovative copper clad laminate (CCL) circuit boards. Collaborate with global partners, including a leading technology provider, to drive market penetration and
Company is an internationally recognized SCM vendor originally from the US. They are continously growing in Japan and globally, with excellent market share and a brand image that goes back over 20 years in the SCM
The Support Engineer is responsible for supporting industrial clients remotely through phone, email, web channels; or on-site when necessary. You will become an expert on companys powerful edge-to-cloud Data Management system for industrial operations, serving clients across
Due to the focus in Japan for Digital Transformation and Data-driven strategy, this leading and well-known platform has continued to grow rapidly and achieved record growth. Focusing on a high level of customer service and experience,
A fintech company in Tokyo with rapid growth. Responsibilities * Develop a roadmap to realize your product vision * Project planning and clarification of priorities * Progress management and facilitation of the entire development project * Planning,
As a Desktop Support Technician you will provide technical assistance, support and advice to users. Troubleshooting desktop computers, applications, networking problems, communication devices & video conferencing equipment. Communicate solutions and educate users of policy, procedure and best practices
The Product Manager is responsible for managing the development and launch of new features for worlds most innovative Legal Document Editing software. This is a full-remote position at a fast-growing global software development company. (LegalTech background is
The Product Manager role presents an exciting opportunity to contribute to the strategic direction and commercial success of our IBD portfolio while serving unmet needs of IBD patients in Japan. As a Product Manager specializing in Inflammatory Bowel
Your Job This position has the responsibility to input Design Preference and Manufacturing POV in early phase of Product development to realize the best cost performance. Our Team CCS Division / Operation Strategy What You Will Do
