Job Description Thermo Fisher Scientific Inc. (NYSE: TMO) is the world leader in serving science, with annual revenue over $40 billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer. Whether
Overview ■概要： サービスサポート電話受付業務＆サービス事務◇未経験歓迎／完全週休二日制(土日祝)／転勤なし ～子育てをしながら活躍されている女性多数／ 産休・育休制度充実、時短勤務制度あり／世界トップクラスの大手分析機器メーカーで正社員採用～ Responsibilities ■仕事内容： 日本ウォーターズ株式会社 サービス本部に所属して、フィールドサービスのサポート業務およびコールセンター受付業務を担当していただきます。サービス本部は、自社製品の保守、修理、点検、および協力企業製品のサービスサポートを担当する部門です。 【職務範囲】 ・サービス問い合わせ受付業務 ・サービス見積作成補助業務 ・外注製品の作業依頼に関わる業務 ・校正機器の管理 業務比率は受付業務が30%、その他の業務が70%を占めます。 円滑に顧客にサービスサポートを提供するための社内サポート業務を実施する。 サポート業務の観点から業務効率化のプランの立案し遂行する Qualifications 【スキル】 基本的なPCスキル(Office 365 操作) 【実務経験】 下記経験歓迎 ・コールセンター受付業務 ・分析機器メーカーでのサービスサポート業務 ※現在同ポジションには2名が在籍しており、産休・育休制度も充実しているうえに、時短勤務も可能なため、長期的にご就業できる環境となっています。 ※実験機器、検査機器をあつかっておりますため、一般生活になじみのない専門的な用語は、教育の機会を設け業務の中で覚えていただきます。 ※外資企業のためご自身の希望となりますが、英語のドキュメントの確認や本社スタッフとのコミュニケーションの機会もありますが、英語スキルは、必須ではありません。 ■就業環境： 完全週休二日制(土日祝)9：00～17：15 ■勤務地： 大阪支社 ■ 社風： 外資系ですが、社員の大半は日本人です。仕事に真面目な方が多く、働きやすい環境です。
Japan Customer Service Specialist ポジションの概要 このポジションは、顧客（ユーザー、看護師、代理店など）からのサービス依頼やクレーム等を電話で対応し、関連部門と協力して、適切な解決策及び回答を提供する。 Responsibilities 自社製品に関連する最新の知識を身に付ける 様々な顧客からの電話によるサービス依頼、問合せ、クレームに対応する 社内の関連する部門と協力し、顧客に適切な解決策、及び回答を提供する 顧客からの情報を自社顧客システムに適切に入力する Work experience requirements 8年以上の社会人経験 顧客からの電話への対応 グループリーダー経験 医療業界の経験があれば望ましい Local Specifications 日本語 流暢（Native Level） Japan Customer Service Specialist...
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In our ‘always on’ world, we believe it’s essential to have a genuine connection with the work you do. CommScope and its brands creates network technology to bring people together. By joining our team, you will
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Job Description Technical Services Manager (Japan) At Thermo Fisher Scientific, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life – To enable our customers to
