The Engagement Manager assures customer success by driving customer satisfaction throughout the customer success & services life-cycle for our customers, from orchestrating the engagement to successful delivery and beyond. As an Engagement Manager, you will ensure that our customers
Our vision is to transform how the world uses information to enrich life for all. Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring
At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your
Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to
Requisition #: 14068 When visionary companies need to know how their world-changing ideas will perform, they close the gap between design and reality with Ansys simulation. For more than 50 years, Ansys software has enabled innovators
Johnson & Johnson Innovative Medicine discovers and develops medical solutions to address important unmet needs in oncology, immunology, neuroscience, infectious diseases and vaccines, and cardiovascular and metabolic diseases. At J&J Innovative Medicine, what matters most is
At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your
Who we are We are a global AdTech company with over 1200 employees across 30 countries with over 100 different nationalities Competing against the biggest tech companies Inventor of the InRead Video Partner with the biggest
Company Description Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year.
Build the future of data. Join the Snowflake team. Snowflake? Snowflakeはデータ革命の最前線に立ち、世界最高のデータとアプリケーションのプラットフォームの構築に取り組んでいます。私たちのミッションはデータサイロ化を解消して、「世界中のデータをモビライズすること」を目指しております。私たちと一緒に急成長していくデータの未来を一緒に築いていきましょう！ Cloud Support Engineer team? Snowflakeサポートチームは質の高い問題解決能力を備え、お客様がデータドリブンなビジネスインサイトや結果を引き出せるよう、全力でサポートしています。専門知識を持ったメンバーで構成されており、お客様のビジネス成功のためチームで力を合わせています。ご要望に耳を傾け、学習し、コネクションを作り上げることにより、お客様とのパートナーシップを築いています。 チームのミッションはお客様を第一に考え、誠実さを持ち、イニシアチブと責任を持って業務を遂行することです。世界トップクラスの顧客満足度を日々向上させております。 Snowflakeのサポートチームの拡大に伴い、テクニカルサポートマネージャーを募集しております。 テクニカルサポートマネージャーとして、現在成長中のグローバルテクニカルサポート組織内のチームのマネジメントをして頂きます。主な業務内容としては：チーム内テクニカルスタッフの指導、エンジニアリングチームと協力しカスタマーに影響を及ぼす不具合の修正・機能改善を実行、採用活動やサポートスタッフの育成、チームの数値目標の設定や達成に向けての戦略などを含みます。 お任せしたいのはそれだけではありません。世界一のテクニカルサポートサービス提供という目標に向けた具体的なアイデア、ナレッジベースのコンテンツ、ベストプラクティスや方法論など様々なものを責任者としてチームと共に作りあげ、実行に移して頂きます。チーム一丸となり、他社の追随を許さない優れたサービスやサポートの提供を目指します。 Your impact as a Manager: 24x7x365 SaaS環境下で、チームと共に優れたテクニカルサポートを提供 一般社員・管理職両方を含む、国内外のチームメンバーの採用/指導/トレーニングやスキルマネジメント サポート・ディベロップメント・オペレーション各チームと協力の上、お客様のインシデントの発生から解決までの一連のプロセスに責任を持つ 困難な状況においても適切な判断を下し、最適な結果をもたらす データドリブンな決定で、オペレーションの質や効率を高める SLA, CSAT, Time to Resolution (TTR)などを含む、カスタマーサクセスに向けた数値目標の管理 知識構築、インシデント管理、新機能の進捗や製品フィードバック等を通して、プロダクト・エンジニアリング部門との関係を構築し深める
Job Introduction For more than 90 years, SIX has provided financial data and services that drive the industry: high-quality data, from all over the world, delivered at the right time, in the right way. From our core reference data on
Demand Manager, Supply Chain Business Partner, CHC Location: Japan 40% Remote working Job type: Permanent About the job At Sanofi Consumer Healthcare, we have one overarching mission - to work passionately,challenging ourselves and our industry every day,
Your work days are brighter here. At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software
Working with Us Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department.
Company Description At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for
General Summary This position serves as a key member of Direct to Patient/Consumer digital transformation project to drive loyalty among our existing ACUVUE® users and potential users who needs VC as part of critical business model
Are you ready to drive a game that brings a positive impact to the world through the power of mobile and location technologies? As a Live Game Producer for Monster Hunter Now, you will lead teams
Company Description Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year.
Are you passionate about data, consumer trends and innovation? Do you have that special blend of analytical and people skills? Would you like to work in a dynamic and international team and support a prestigious portfolio of
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