About Dialpad Dialpad is the AI platform for customer experience, built to resolve customer problems in real time across voice and digital. Our AI agents learn from your best human agents and improve with every interaction, helping organizations
At Moodys, we unite the brightest minds to turn today’s risks into tomorrow’s opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they are—with the freedom to
Join our Team Create lasting value for our customers Ericsson is looking for a Customer Operations Manager to lead our operational and commercial partnership with a leading Japanese communications service provider. The role is suited to a senior,
Job Description : ROLE PROFILE Job Title: Assistant Manager - Customer Service (Team Lead) Level: 5B Location: Japan Reports To: VP, OM & CS – APAC, EMEA and NAM Secondary Department: GBS Customer Experience - OTC Operations Purpose
Key responsibilities Owns and manages the customer experience by managing end-to-end shipment process, in compliance with relevant company procedures and agreements with customer. Owns all customer issues and facilitates their timely and effective resolution by engaging relevant internal stakeholders
About Liferay Liferay is a uniquely profitable B2B enterprise software company with 1,000+ fiery-eyed employees all across Europe, the Americas, the Middle East, Asia, and Africa. As a renowned provider of enterprise open source technologies, we
Senior Customer Success Engineer Location: Tokyo, Japan Role Overview As a Senior Customer Success Engineer focused on technical support, you will provide enterprise-level post-deployment support to Rubrik customers across Japan. You will troubleshoot complex data protection and cyber-resilience issues, drive
企業概要 Avery Dennison (NYSE: AVY) is a global materials science and manufacturing company specializing in the design and manufacture of a wide variety of labeling and functional materials. The company’s products, which are used in nearly
Customer Experience Manager Location: Tokyo, Japan ABOUT THE TEAM Rubrik Software Engineers are self-starters, driven, and can manage themselves. We believe in giving engineers responsibility, not tasks. Our goal is to motivate and challenge people to do
NVIDIA has been transforming computer graphics, PC gaming, and accelerated computing for more than 25 years. It’s a unique legacy of innovation that’s fueled by great technology—and amazing people. Today, we’re tapping into the unlimited potential
Fitch Solutions is seeking a Customer Success Manager to join our Tokyo office. This is a great opportunity for an emerging Customer Success professional ready to take ownership of a diverse client portfolio. Fitch Solutions is a leading
Fitch Solutions is seeking a Customer Success Manager to join our Tokyo office. This is a great opportunity for an emerging Customer Success professional ready to take ownership of a diverse client portfolio. Fitch Solutions is a leading
Sr Customer Support Management Professional (Defense & Space) Tokyo, Japan About Honeywell Aerospace Join a company thats reintroducing itself to the aviation community weve helped advance for more than a century. At Honeywell Aerospace (NASDAQ: HONA), were
Meet DeepL DeepL is a global AI product and research company focused on building secure, intelligent solutions to complex business problems. Over 200,000 business customers and millions of individuals across 228 global markets today trust DeepLs Language AI
Company Description Wise is a global technology company, building the best way to move and manage the world’s money. Min fees. Max ease. Full speed. Whether people and businesses are sending money to another country, spending
Company Description LinkedIn is the worlds largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain
Customer Delivery Architect (Security) Role Overview As a Security Delivery Architect, you will provide end-to-end technical and architectural leadership for complex security engagements, translating customer business objectives, security requirements, and technology roadmaps into secure, scalable, and operationally sustainable
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether youre brainstorming, creating a prototype, translating designs into code,
職種名: I&MI スペシャリスト・ソリューション・エンジニアリング・リード (APJC) 役割の概要: APJC（アジア太平洋・日本・中国）におけるI&MIスペシャリスト・ソリューション・エンジニアリング・チームを統括し、シスコのアーキテクチャと顧客ニーズを整合させ、チームおよび個人の持続的なパフォーマンスを通じて顧客に最適な成果をもたらします。顧客と強固で長期的な関係を構築・維持し、ビジネス目標の理解、クロスアーキテクチャ・ソリューションの機会特定、顧客のロードマップや最新技術、業界課題に基づいた需要創出を行います。戦略的目標を実行可能な販売イニシアチブへと変換し、組織目標との整合性を確保しながら成功へと導きます。市場拡大と収益機会を重視し、企業ビジョンと整合させながら成長とシスコの市場リーダーシップを推進します。エンジニアリング、CX、パートナー、マーケティングなどの部門横断的な連携を促進し、顧客中心のソリューションと技術進化を確実にします。 主な責任: • 専門性: 特定の地域、運営、劇場/国、または地理的エリアにおける技術営業管理活動を統括します。 • 顧客エンゲージメント: 顧客/パートナーとの対面時間は最大25%。CXO、ディレクター、IT担当者等のハイレベルなステークホルダーと関わります（戦略的アカウントや大規模案件に限定）。 • 営業プロセス: コンサルティングや問題解決を通じて、発見・提案・プレゼンテーションの各フェーズでチームを支援します。 • 社内連携: 中～高度な連携。社内外の広範な関係性を活用し、コラボレーションを推進して企業イニシアチブを前進させます。 • 営業サイクル: セグメントにより異なります。直接関与する場合、サイクルは1年を超え、数年に及ぶこともあります。 • 成功指標: 収益成長、顧客成功、収益性、運用効率、戦略実行、チームの目標達成率。 業務内容: • 複数の地域にまたがるマネージャー（マネージャーおよびソリューション・エンジニアを管理する層）のチームを指揮します。 • 技術営業戦略とアカウントプランニングを統合し、プロセスの効率化と営業サイクルの改善を図ります。 • 高い重要性を持つ技術的な顧客エンゲージメントを管理し、複雑かつ大規模なソリューションにおけるパートナーシップを構築します。 • 需要を喚起するイベントを企画し、顧客とのつながりを深めるツールやロードマップを開発します。 • 部門横断的なフィードバックを統合し、持続的な目標達成とリーダーシップ開発に向けたコーチングを行います。
Job title: Medical Information Specialist Location: Tokyo About the job Our vision is to become the most trusted source of medical information to facilitate optimal health management. Our mission is to empower our customers with easy access