Its more than a job As a member of the Freight Forwarding team Kuehne+Nagel, you will play a key role in transporting goods, optimising processes, and fulfilling our customers promises. And by transporting medicines, toys and important
Fitch Solutions is seeking a Customer Success Manager to join our Tokyo office. This is a great opportunity for an emerging Customer Success professional ready to take ownership of a diverse client portfolio. Fitch Solutions is a leading provider
Company Description 会社概要 すべての始まりは2004年、カリフォルニア州の陽光あふれるサンディエゴで始まりました。革新的なエンジニアであるフレッド・ラディが、働き方を変革できる可能性を見出したのです。 それから今日まで、ServiceNowはグローバル市場のリーダーとして、革新的なAI強化テクノロジーを8,100社以上のお客様に提供し、その中にはFortune 500に選ばれた企業が85％程含まれています。 当社のインテリジェントなクラウドベースプラットフォームは、人・システム・プロセスをシームレスにつなぎ、組織がよりスマートで迅速、そして優れた働き方を実現できるよう支援します。 しかし、これは私たちの旅の始まりに過ぎません。世界をより良く働ける場所にするという目的を追求する私たちと共に歩みませんか？ Job Description 職務内容 Impact GuidedのCSMは、複数の顧客を担当し、効率的かつスケーラブルな方法で顧客のビジネス成果達成を支援します。ServiceNow製品の採用と活用を促進し、顧客が最大限の価値を得られるよう、標準化されたガイドやベストプラクティスを提供します。また、顧客からの技術的な相談に対する一次窓口として、基本的な技術的知識を活かし、適切な対応や社内連携を行います。 具体的な業務内容： 複数の顧客を同時に担当し、共通課題に対する標準化されたソリューションを提供 顧客のビジネス目標を理解し、成果達成に向けたアクションを計画・実行 製品の利用状況をモニタリングし、最新バージョンへの移行や技術的健全性を維持 顧客の状況に応じたガイドやコンテンツを活用し、利活用率と利用範囲を拡大 成功事例やベストプラクティスを共有し、顧客の価値最大化を支援 顧客との信頼関係を維持しながら、技術的な質問や課題を適切に把握し、迅速な解決に向けた調整を実施。必要に応じて社内の専門チームと連携し、円滑なエスカレーションを推進。 社内チームと連携し、スケーラブルなデリバリーを実現 Qualifications 応募資格 顧客向けプロフェッショナルサービスまたはカスタマーサクセス領域での7年以上の経験 プリセールス活動における顧客提案や技術的デモンストレーションの経験を活かし、顧客の課題解決や価値訴求などポストセールスに新たに挑戦したい方 複数顧客を同時に管理し、効率的にサービスを提供できる能力 AIを業務プロセスや意思決定に統合する方法を考え、活用した経験（AIツールの利用、ワークフロー自動化、AI分析の活用など） 基本的な技術的知識（クラウド、ITサービス管理、ワークフロー自動化など）を活かし、顧客の技術的相談に対応できるスキル グローバルクラウドベンダーのSaaSソリューションにおける販売、導入、展開、拡張、運用の各フェーズでの技術的支援経験 － 顧客のビジネス要件を理解し、SaaS製品の適切な構成・設定を提案 － 導入プロジェクトにおける技術的リード、データ移行や統合のサポート － 運用フェーズでのパフォーマンス最適化、アップグレード対応、利用促進施策 －
Fitch Solutions is seeking a Customer Success Manager to join our Tokyo office. This is a great opportunity for an emerging Customer Success professional ready to take ownership of a diverse client portfolio. Fitch Solutions is a leading provider
Worker Sub-Type:Regular Job Description: QNX enhances the human experience and amplifies technology-driven industries, providing a trusted foundation for software-defined businesses to thrive. The business leads the way in delivering safe and secure operating systems, hypervisors, middleware, solutions,
SS&C is a leading provider of mission-critical, AI-powered technology and services empowering financial services and healthcare organizations to work smarter, faster, and securely. Founded in 1986, SS&C is headquartered in Windsor, Connecticut, and has offices worldwide.
Worker Sub-Type:Regular Job Description: QNX enhances the human experience and amplifies technology-driven industries, providing a trusted foundation for software-defined businesses to thrive. The business leads the way in delivering safe and secure operating systems, hypervisors, middleware, solutions,
Job Description : Hiring Manager did not provide the full Job description, TE Team kindly collect the description in the kick off meeting. Assistant Manager - Customer Service Important This job profile description must be reviewed and updated whilst
Minimum qualifications: Bachelors degree or equivalent practical experience. 8 years of industry experience in digital advertising, consultative sales, business development, or digital marketing, or 6 years of experience with an advanced degree. Ability to communicate in Japanese fluently to
Meet DeepL DeepL is a global AI product and research company focused on building secure, intelligent solutions to complex business problems. Over 200,000 business customers and millions of individuals across 228 global markets today trust DeepLs Language
Company Description Bosch’s history is closely linked to the evolution of the automobile. As a leading global automotive supplier, Bosch drives innovation in mobility, focusing on safety, sustainability, efficiency, and next-generation energy solutions. Leveraging its engineering
Company Description LinkedIn is the worlds largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain
Company Description ボッシュの歴史は自動車の進化とともに歩んできました。世界有数の自動車サプライヤーとして、安全性・持続可能性・効率性を追求しながらモビリティ革新を推進しています。エンジニアリングの強みを活かし、革新的なソリューションを提供することで、世界中のお客様に信頼されるパートナーとして成長を続けています。 Bosch’s history is closely linked to the evolution of the automobile. As a leading global automotive supplier, Bosch drives innovation in mobility, focusing on safety, sustainability, efficiency, and next-generation energy solutions. Leveraging its
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether youre brainstorming, creating a prototype, translating designs into code,
Company Description LinkedIn is the worlds largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain
NVIDIA is looking for an expert Sr. Customer Technical Program Manager to drive the planning and execution of sophisticated, multidisciplinary infrastructure deployment programs with third party companies. We expect you to thrive in an forward-thinking environment where we
Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our
Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every
Overview The Mission Critical Services for Microsoft Security Cloud (MCSfMSC) organization supports Microsoft Securitys mission to make the world a safer place. We anticipate and solve customer support needs by amplifying the voice of the customer within engineering
Company Description WHO WE ARE Velotic is a newly-formed independent software company with a pure-play focus on industrial operations. We unite two category-defining portfolios - ThingWorx and Kepware (formerly part of PTC) and Proficy (formerly part