• Must have the legal right to work in Japan (Japanese citizenship or a valid work visa/work authorization). • Business-level proficiency in Japanese is required. POSITION SUMMARY Meet group coordinator/host(ess) prior to functions, make introductions, and
Events Executiveは、企業イベント、プライベートイベント、ウェルネスリトリート、ラグジュアリーブランドイベントなど、幅広いイベントおよび団体の企画・運営をサポートします。すべてのイベントがサステナビリティ、ウェルネス、ラグジュアリー基準を満たすように管理します。 主な業務内容 ホテル内イベントの企画・運営補助 イベントおよび団体手配の過程におけるクライアント対応窓口 社内各部門（F&B、キュリナリー、宿泊、スパ、オペレーション部門等）との連携 必要に応じて、セールスチームと連携し、提案書・契約書・ファンクションシートの作成をサポートし、担当イベントのスケジュール作成補助 客室、イベント会場およびサービスの案内を含むサイトインスペクションおよび打ち合わせ対応 イベント設営がブランド基準およびサステナビリティ基準に沿っていることの確認 イベント当日の運営管理およびゲスト満足度の確保 イベント終了後のフォローアップ、フィードバック収集およびレポーティング ベンダー・パートナー・クライアントとの関係構築 団体宿泊およびイベント実施時の現場サポート（ルーミングリスト確認、アメニティ調整等） 到着前のルーミングリストおよびイベント詳細の確認（請求情報、アラート、特記事項など） Delphi・OPERA PMSなどのシステムへの正確なデータ入力および更新 イベント期間中における各部門との連携および情報共有の徹底 イベントスケジュールおよび運営状況に応じて、必要に応じた現場対応（夜間・週末・祝日を含む場合あり） 必要に応じて、イベント関連業務およびクライアント対応を中心としたセールスチームの事務サポート 必要に応じて、Director of Sales and Marketing、シニアセールスマネージャーおよびセールスマネージャーのもと、主にイベントおよび団体業務に関連する事務および調整業務サポート、売上目標の達成およびイベント・客室収益機会最大化のサポート 身だしなみ・衛生管理の維持 安全・セキュリティ手順の理解と遵守 ゲストおよびビジネスパートナーの個人情報の適切な管理および機密保持 必要に応じた会議および研修への参加 マネジメントの指示に基づく、Events Executiveの職務範囲に合理的に関連するその他業務の遂行...
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