Exceptional Hospitality Starts with You Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! You are responsible for overseeing the entire hotel’s operations, ensuring the
【JOB SUMMARY】 ※This position requires Business Level Japanese Fluency Serves as the property Manager on Duty and directs all property operations during the overnight shift. Ensures that the highest levels of hospitality and service are provided during
POSITION SUMMARY Applicants should have a valid work visa for Japan or be eligible to work in Japan. Inspect grooming and attire of staff, and rectify any deficiencies. Communicate with guests, other employees, and/or departments to
POSITION SUMMARY Applicants should have a valid work visa for Japan or be eligible to work in Japan. Responsible for all on-site details for executing group events, develop and follow checklist/itinerary, and troubleshoot event problems. Serve
【JOB SUMMARY】 Position has responsibility for supervising and coordinating activities of employees delivering spa services, including salon, skin care, program coordination, reservations, reception desk, massage and locker room areas. Position focuses on ensuring guest and employee
JOB OVERVIEW Reporting to the Director of Development, the Development Manager will be part of the investment and development team to support the company’s strategic growth by supporting the business development efforts. The candidate will be exposed
JOB SUMMARY Applicants should have a valid work visa for Japan or be eligible to work in Japan. Candidates must have professional experience in Japanese cuisine and possess a solid understanding of traditional Japanese culinary techniques
Exceptional Hospitality Starts with You An Assistant Restaurant Manager is responsible for assisting management in the direction and administration of a restaurant in the hotels continuing effort to deliver outstanding guest service and financial profitability. Here’s what you’ll
Exceptional Hospitality Starts with You Picture yourself brightening someone’s day. When you join our hotels team, that’s exactly what you’ll do every time you come to work! You are responsible for assisting the Head of HR in
Your day to day 戦略立案・ブランドマネジメント（Strategic Planning & Brand Management） ・売上および稼働率目標を達成するため、年間マーケティングプラン、予算、キャンペーンを策定・実行する。 ・リゾートの強み（立地、施設、サービス、体験等）を明確に訴求し、国内・地域・海外市場における効果的なポジショニング を確立する。 ・すべてのマーケティングコミュニケーションにおいて、ブランドボイス、ブランドアイデンティティ、ゲスト体験基準との一貫性を確保する。 パートナーシップ・広報（Partnerships & Public Relations） ・DMO（観光地域づくり法人）、インフルエンサー、メディア等との関係を構築・強化する。 ・メディア掲載やブランドのファン・支持者の拡大につなげるため、プレスツアー、FAMツアー、リゾートイベント等を企画・実施する。 コンテンツ・クリエイティブディレクション（Content & Creative Direction） ・客室、レストラン、イベント、アクティビティ等の魅力を効果的に訴求するため、写真・動画撮影を企画・実行する。 ・パンフレット、販促ツール、デジタルコンテンツ等の制作を行う、または制作会社・関係者をディレクションする。 ・キャンペーン、プロモーション、季節ごとの商品・サービスに合わせたコンテンツカレンダーを作成・管理する。 データ・パフォーマンス分析（Data & Performance Analysis） ・定期的にマーケティング活動の実績をレポートし、経営層に対して具体的な改善提案やアクションにつながる分析・インサイトを提供する。 ・市場動向、競合他社の戦略、ゲストの行動・ニーズを継続的に分析し、マーケティング施策の改善・最適化につなげる。 Strategic Planning & Brand
主な業務内容 ・クラブラウンジおよびクラブゲストサービスの日常オペレーション全般の管理 ・クラブゲストへのチェックイン・チェックアウト対応および各種案内 ・ゲストからの要望、問い合わせ、苦情への迅速かつ適切な対応 ・クラブラウンジでの朝食、アフタヌーンティー、カクテルタイム等のサービス品質管理 ・クラブスタッフのシフト管理、業務指導、教育・トレーニングおよびパフォーマンス管理 ・サービススタンダードの維持・向上およびオペレーション改善 ・Front Office、Food & Beverage、Housekeeping、Kitchen等の関連部門との連携 ・備品、飲食物、消耗品等の在庫・コスト管理 ・クラブサービスに関するゲスト満足度、フィードバック、各種指標の分析と改善施策の実施 ・安全衛生、食品衛生、セキュリティおよびホテルの各種規程・ブランドスタンダードの遵守 必要に応じて、部門長へのレポート作成および各種ミーティングへの参加 Key Responsibilities ・Manage the day-to-day operations of the Club Lounge and all Club Guest services. ・Handle Club Guest check-in and check-out
Working alongside a wonderful team at The Peninsula Tokyo, we are seeking a Outlet Manager - The Lobby to achieve the company’s objectives and create a memorable guest experience. Work for a highly prestigious hotel in The Lobby
Exceptional Hospitality Starts with You Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! You will be responsible for overseeing the daily operations of
REQUIREMENTS ・Required Japanese and English speaking and written. ・High school diploma or GED; nice to have 1 year’ experience in guest services, front desk, or related professional area. POSITION SUMMARY The Room Reservation Supervisor is responsible
JOB SUMMARY The HR Manager directs and works with Human Resources and Operations employees to carry out the daily activities of the Human Resource Office including oversight of recruitment, total compensation, training and development, association/labor relations, and
Working alongside a wonderful team at The Peninsula Tokyo, we are seeking a Restaurant Manager - The Lobby to achieve the company’s objectives and create a memorable guest experience. Work for a highly prestigious hotel in The Lobby
【Organization Description】 Developed in partnership with jeweler and luxury products designer Bulgari, our select Bulgari Hotels & Resorts are located in major cosmopolitan cities and luxury resort destinations. Join our team and help deliver the excitement, timeless
About Agoda At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to
JOB SUMMARY Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Assists in the daily supervision restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during
JOB SUMMARY Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Assists in the daily supervision restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during