Appealing Points:
- A strategically important position overseeing the provision of comprehensive IT services to a major retail company with sales of 2 trillion yen
- Lead a global team of over 100 people in Japan and India, gaining experience in large-scale organizational management
- Engage in end-to-end service delivery from Application to Infrastructure, gaining a perspective that takes a comprehensive view of IT
- Engage in negotiations and decision-making with management on large-scale accounts with annual 2.5 billion yen and over 200 people
- Demonstrate strong business leadership through communication with customer CIOs, department heads, and management
Annual Salary: 18 Million Yen and above
Job Responsibilities:
- Oversee all IT services for customers (development, operation, maintenance) and fulfill accountability as delivery manager
- Quality control, continuous improvement, and promotion of stable operation of multiple projects and services
- Regular reviews and problem-solving support with project managers and service managers
- Regular meetings with customer stakeholders, participation in the Steering Committee, and executive-level reporting
- Account strategy planning and business expansion support in collaboration with the internal sales department
- Review of new development projects and service proposals and ensure quality from a delivery perspective
- Promotion of next-generation proposal activities in IT infrastructure integrated operation services
Job Qualifications:
- Experience providing IT solutions for enterprise clients and project management
Managing large-scale IT projects or services involving over 100 people - Negotiation and communication experience with executives, including CIOs and department heads
- Candidates with broad knowledge in Application/Infrastructure and operations & maintenance fields
Preferred Skills:
- Experience in complex and challenging negotiations with internal and external stakeholders
- Experience driving projects in global or cross-cultural environments
- Advanced relationship management experience with enterprise clients
Languages Required: Native level Japanese and Business level English.
Company Description:
The group is a global enterprise headquartered in India. The group operates in more than 100 countries across six continents with a mission 'To improve the quality of life of the communities we serve globally, through long-term stakeholder value creation based on Leadership with Trust'.
Sixty-six percent of the equity of Sons, the promoter holding company, is held by philanthropic trusts, thereby returning wealth to society. The name has been respected in India for 150 years for its adherence to strong values and business ethics.
The companies of the group employ the best and finest, strengthened by a culture of ethics and integrity. Today we stand strong at 702,454 employees.
. Skillset Required: IT services management, Application management, Infrastructure management, Service delivery, Business leadership, Communication with CIOs, Project management, Quality control, Continuous improvement, Stable operation promotion, Problem-solving, Stakeholder meeting participation, Executive-level reporting, Account strategy planning, Business expansion support, IT infrastructure operation services, IT solution provision, Large-scale IT project management, Negotiation with executives, Cross-cultural environment project driving, Relationship management, Japanese language proficiency, English language proficiency
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