Summary
Job Family Group Description - Sales:This Job Family Group combines all positions within the different sales channels: retail, wholesale and e-commerce. Also includes all activities to support store management.
Job Family Description - Retail Selling:
Represents the brand to clients. Guides them at every stage of the buying journey. Provides support on styles, product characteristics and trends.
Speciality Description - Client Advisor:
Advises our customers during the buying journey. Presents the collection using brand standards. Follows company values as the visible face of the brand. Contributes to reaching sales targets and enhances customer satisfaction. There are specific Jewelry Client Advisor Job Profiles for roles selling jewelry and watches.
Job Description
主な職務内容
1. 売上・KPI管理
•ブティックでの接客、販売業務
•顧客のニーズのヒアリングと最適な製品提案
•イベント、催事への販売応援
•チームとの協働による店舗目標の達成
•
2. 顧客サービス・CRM
•顧客の開拓・維持、顧客データベースの活用
•修理・アフターサービスの対応
•
3. 店舗オペレーション
•社内ガイドラインに沿った接客業務
•グルーミングガイドラインの遵守
•ブティックで与えられた担当業務の遂行
4. コミュニケーション
•社内、ブティック内の円滑なコミュニケーション
•上長への適切な報告、相談
百貨店スタッフとの円滑なコミュニケーション
Job Type
RegularStart Date
2026-09-01Schedule
Full timeOrganization
POMELLATO JAPAN CO. LTD
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